Here’s a practical, prioritized checklist you can follow to recover missing music income (royalties, license fees, YouTube revenue, etc.). Use the checklist as a workflow — do the quick wins first, then escalate if needed.
- Triage — locate likely missing sources
- List all possible income streams where you might be missing money:
- Digital distributor payouts (Spotify, Apple Music, Amazon, etc.)
- Mechanical royalties (digital mechanicals from streaming/downloads)
- Performance royalties (PROs: ASCAP / BMI / SESAC in the U.S.)
- Digital performance royalties (SoundExchange for non-interactive digital radio in the U.S.)
- Publishing income (mechanicals, print, sync/license fees)
- Neighboring/related rights (international performers’ rights)
- YouTube/Content ID & video monetization
- Sync/license fees from placements (TV, film, ads, libraries)
- Physical sales and sync invoices
- Prioritize the streams where you expect the most money or the easiest fixes (distributor/accounting errors and unregistered PRO/SoundExchange claims are common quick wins).
- Gather evidence & documentation (do this first — you’ll need it to prove claims)
Collect:
- Release date(s), UPCs, ISRCs, track titles, artist names, album/label name
- Contracts (distribution, label, publishing splits, any sync/license agreements)
- Registration confirmations with PROs / The MLC / SoundExchange / publishing admin
- Statements (statements of account from distributor, PROs, YouTube, SoundExchange)
- Bank deposit records showing what you were paid
- Metadata screenshots from DSP pages and distributor dashboard
- Audio files and masters (to prove authorship/ownership)
- Any invoices or email correspondence about licenses
Keep digital copies and a one-page summary table (track / ISRC / release date / expected income / amounts paid / shortfall).
- Reconcile & quantify the shortfall
- Create a simple spreadsheet by source and by reporting period:
- Expected amount (from statements, published rates, or prior payments)
- Amount actually paid
- Difference (shortfall)
- Note patterns: single missing line item vs consistent underpayment since X date.
- Check registrations & metadata (most missing income is metadata/registration problems)
- Confirm each composition is registered with a PRO (correct writer/publisher splits).
- Confirm master recordings are registered and have ISRCs and proper owner listed.
- Ensure works are registered with The MLC (U.S. digital mechanicals) and SoundExchange (if applicable).
- For YouTube, ensure Content ID claims are enabled (via your distributor or an aggregator/partner).
- Fix obvious metadata mismatches (typos in artist name, missing co-writers, incorrect splits) — then re-submit registrations or corrections.
- Contact the lowest-level payor first (distributor, aggregator, PRO portal)
- Distributor / aggregator:
- Attach your evidence (ISRC, UPC, screenshot of the release, ledger showing missing royalties).
- Ask for an accounting explanation and request an audit or reprocessing.
- Use a short, clear subject line: “Request for accounting review — missing royalties for [Release title] (ISRC XXXXXX)”
- PRO / SoundExchange:
- Use their claims/dispute portals and upload supporting docs.
- Ask them to re-run matches or reassign payments to correct account.
- YouTube:
- If you’re not in Content ID, contact your distributor or use a service (Audiam, AdRev, TuneCore/MonsterTracks partners) to claim monetization.
- If a third party is monetizing your content incorrectly, file a Content ID dispute with documentation of ownership.
- Provide clear demand and reasonable deadline
- In your initial contact ask for:
- A clear explanation of the discrepancy
- A re-audit or reprocessing of statements
- Payment of any confirmed shortfalls
- A response within a fixed time (e.g., 14–21 days)
- Keep all communication written (email). Track dates.
- If the distributor/PRO says “no” or ignores you, escalate
- Ask for an itemized audit of your account.
- Request escalation to their accounting or legal team.
- If they provide an audit report, review it carefully (compare with your spreadsheet).
- If unresolved, send a formal demand letter (can be through an attorney).
- Use third-party services if you lack time/expertise
- Publishing admin and royalty collection services (e.g., Songtrust, Sentric, others) can register works and pursue worldwide publishing/performing royalties for a fee or percentage.
- Royalty recovery/audit firms and music lawyers: good if the sum is large. They may work on contingency or hourly; get fee terms in writing.
- YouTube monetization partners (AdRev, Audiam, etc.) can collect and retroactively claim some revenues, depending on circumstances.
- Consider an audit / legal action if amounts are material
- Contracts often permit an audit of the label/distributor accounts — exercise that right.
- Statute of limitations varies by claim and jurisdiction (in the U.S. commonly 3–6 years for contract/rate disputes); act quickly. If you suspect older missing royalties, consult a lawyer promptly.
- Litigation is a last resort — consider cost vs likely recovery.
- Prevent future missing income (process improvements)
- Register every composition and master before release: PRO, MLC, SoundExchange, and any international societies.
- Use consistent metadata (artist name, punctuation, featuring credits) across DSPs and registrations.
- Keep a master spreadsheet that tracks every release, ISRC, UPC, release date, registrations, and where it’s distributed.
- Periodically reconcile statements (quarterly or biannually).
- When signing deals, retain audit rights and clear royalty/accounting clauses.
Quick email template — distributor/accounting
Subject: Missing royalties — [Artist / Release / ISRC]
Body:
Hi [Name],
I’m writing about missing/incorrect payments for “[Release title]” (ISRC: XXXXX, UPC: XXXXX), released on [date]. Per my records, I should have received [$X] for [reporting period(s)], but my statement shows [$Y]. I’ve attached: ISRC/UPC, release screenshot, distribution statement, and a summary spreadsheet. Please review and advise the accounting explanation and next steps for reprocessing. I’d appreciate a response within 14 days.
Thanks, [Your name, contact info, owner/publisher details]
Quick email template — PRO/SoundExchange
Subject: Claim/dispute — incorrectly assigned/missing royalty for “[Song title]”
Body:
Hello,
I am the [writer/publisher/master owner] of “[Song title]” (ISWC: if available, ISRC: if master). My account is [account name/ID]. I’ve noticed royalties for this composition/performance are missing or assigned elsewhere. Attached: registration confirmation, ISRC, split sheet, and evidence of ownership. Please investigate and reassign/recoup any unpaid royalties. Please confirm receipt and expected timeline.
Thank you, [Your name, account ID, contact]
What to expect — timeline and likelihood
- Simple metadata fixes or distributor reprocessing: days–weeks.
- PRO reassignments and SoundExchange corrections: weeks–months.
- Audits/legal recovery: months–years, depending on complexity and cooperation.
- Small fixes are common and often resolved without legal action; larger or older shortfalls may require audits or lawyers.
When to hire a professional
- Hire a publishing administrator/royalty auditor if the amount is > a few thousand dollars or if you don’t have time/expertise.
- Hire a music attorney if contracts are involved, a label/distributor refuses audits, or the statute-of-limitations is a concern.
If you want, I can:
- Provide a short template demand letter you can send as a PDF.
- Draft a spreadsheet layout for reconciling statements.
- Suggest wording to submit to a specific service (e.g., SoundExchange or The MLC) if you tell me which services you already use.
Would you like the email templates as downloadable text and a reconciliation spreadsheet template?