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how to hire a virtual assistant in the USA

Prompt

Last updated 13th September 2025

Domain count
boldly.com
15
apploye.com
12
forbes.com
10
Citations count
30
11
10
9
Brands Discovered
37
30
11
4

Original answer

Here’s a practical, step-by-step guide to hiring a virtual assistant (VA) in the U.S., plus the legal, tax, security, and management items you must handle.

Quick summary (one-sentence): Decide whether you need an independent contractor or employee, write a clear job/skill brief, source candidates, screen + test, sign a contract (NDA/IP + payment terms), collect tax forms, onboard securely, and measure results.

  1. Decide contractor vs. employee (do this first)
  • If you control how, when, and where work is done (schedule, methods, tools), that points toward an employee; if the VA runs their own business, sets hours, uses their own tools and has opportunity for profit/loss, that points toward an independent contractor. Misclassification carries legal and tax risk—get this right or ask a tax/HR advisor. (irs.gov)
  1. Define the role precisely
  • Create a short job spec: title, primary tasks (e.g., email/calendar, bookkeeping, customer support, social media, project coordination), required tools (e.g., QuickBooks, Shopify, Calendly), expected hours (per week), timezone overlap required, pay (range), trial period, and KPIs/metrics (turnaround time, response SLAs, quality checks). Use template job descriptions from Indeed/Upwork as a starting point. (indeed.com)
  1. Where to find candidates
  • Marketplaces and job boards: Upwork, Fiverr, Freelancer, Indeed, LinkedIn, FlexJobs.
  • Specialist firms/agencies: Belay, Equivity, Time Etc (good if you want vetted U.S.-based assistants).
  • Community: FB groups, VA-specific communities, referrals.
    (Compare rates, vetting, and replacement guarantees when choosing a source.) (upwork.com)
  1. Typical pay / budget expectations
  • Rates vary by skill and location: basic admin VAs often ~$10–$25/hr on marketplaces; U.S.-based and specialized VAs (bookkeeping, social, executive support) commonly range higher (often $20–$60+/hr). Use your job’s complexity and the VA’s experience to choose a band. (upwork.com)
  1. Screening and interviewing (recommended process)
  • Step 1: Resume/profile review (tools, experience, client reviews).
  • Step 2: Short phone/video screening (communication, reliability, timezone).
  • Step 3: Skills test / paid trial (1–5 small real tasks or a 1–2 week paid trial). This reveals speed, quality, and work style.
  • Step 4: Reference checks (past clients/employers). Use the FTC/EEOC guidance if you plan background/consumer-report checks. (consumer.ftc.gov)
  1. Paperwork & taxes (must-do items for U.S. engagements)
  • For independent contractors: collect a completed IRS Form W‑9 before paying (keeps their TIN on file). If you pay the contractor $600+ in a year you’ll generally file Form 1099‑NEC to report nonemployee compensation. Keep records and consult your tax advisor for state filings. If you hire as an employee, you’ll need Form I-9, W‑4, payroll withholding, unemployment and workers’ compensation as required. (irs.gov)
  • Note: DOL/IRS guidance changed recently to restore the multifactor, case-law based classification test—if classification is uncertain, get professional advice. (dol.gov)
  1. Contract & confidentiality
  • Use a written contract or engagement letter. Key clauses:
    • Scope of work, deliverables, payment terms (rate, schedule), trial period, and termination.
    • Independent contractor language (if applicable).
    • Confidentiality / NDA and IP assignment (clarify that deliverables and work product are assigned to you).
    • Data security expectations and permitted subcontracting.
    • Governing law and dispute resolution.
  • Many template NDAs and contractor agreements are available (LegalZoom, template services); for high-risk IP or client-data roles, have counsel review. (legalzoom.com)
  1. Payments & bookkeeping
  • Common payment methods: direct deposit / ACH, payroll/contractor services (Gusto, PayPal for business, Payoneer), or marketplaces’ escrow. Payroll/contractor platforms can automate W‑9 collection and 1099 filing. If you pay with credit card/platform that files 1099‑K, reporting rules differ—track method and consult an accountant. (gusto.com)
  1. Onboarding & tools (get them productive fast)
  • Give account access with least-privilege: create separate work accounts; avoid sharing your personal passwords. Use password manager (1Password, LastPass) and MFA for all accounts. (cisa.gov)
  • Tools to run the relationship:
    • Communication: Slack / Microsoft Teams / Zoom.
    • Project & task management: Asana, Trello, ClickUp.
    • File sharing: Google Workspace or Microsoft 365 with controlled folder access.
    • Time tracking (if billing hourly): Toggl, Time Doctor, Hubstaff (agree on rules).
  • Provide SOPs (written steps), templates, sample outputs, and a short onboarding checklist (contacts, access, expectations, reporting cadence).
  1. Security & privacy (must-haves for remote VAs)
  • Require: strong passwords + MFA, business‑only accounts where possible, up-to-date OS/antivirus, and secure Wi‑Fi. Limit access to only what they need (principle of least privilege). Back up important data and enforce a process for incident reporting. For guidance see NIST and CISA telework/security resources. (nist.gov)
  1. Managing performance & communication
  • Set clear KPIs from day 1 (task completion time, response time, accuracy).
  • Weekly check-ins at the start; then move to biweekly or monthly—use shared task boards and a simple scorecard.
  • Use a 30–60–90 day trial: run the VA on a paid short trial first, then extend. If work becomes full-time or you direct work tightly, re-evaluate classification.
  1. Background checks & legal compliance
  • If you’ll run consumer/background reports, follow the FCRA: get written consent, provide the required notices, and follow adverse-action procedures. Also follow EEOC guidance to avoid discrimination in screening. (ftc.gov)
  1. Practical timeline (example)
  • Day 0–3: write job description, decide contractor vs employee, choose platforms.
  • Day 4–10: source candidates and screen.
  • Day 11–17: interviews + small paid trial.
  • Day 18–21: collect W‑9 + sign contract/NDA and onboard.
  • Week 4–12: 30–90 day trial with KPIs.
  1. When to use an agency vs hiring directly
  • Agency/VA companies: faster vetting, replacement guarantees, payroll handled (good for less administrative work on your side). Independent hires: lower cost and more control but you handle vetting, tax forms, and replacement.
  1. Final reminders / resources
  • Key authoritative resources to consult directly:
    • IRS on worker classification and 1099 rules. (irs.gov)
    • DOL guidance on classification (newer FLSA final rule).

Join BrandRadar to track your LLM score

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Upwork

82%
85%
75%
85%
Neutral
2
🥈

Freelancer

70%
65%
70%
75%
Neutral
3
🥉

Fiverr

50%
70%
0%
80%
Neutral
4

Virtual Assist USA

42%
0%
80%
45%
Neutral
5

BELAY

40%
50%
0%
70%
Neutral
6

Time etc.

33%
40%
0%
60%
Neutral
7

IRS

30%
90%
0%
0%
Neutral
8

20four7VA

28%
0%
85%
0%
Neutral
9

Indeed

27%
80%
0%
0%
Neutral
10

LinkedIn

22%
65%
0%
0%
Neutral
11

Zirtual

22%
0%
0%
65%
Neutral
12

FlexJobs

18%
55%
0%
0%
Neutral
13

Boldly

18%
0%
0%
55%
Neutral
14

ProtopVA.com

17%
0%
0%
50%
Neutral
15

Equivity

15%
45%
0%
0%
Neutral
16

My VA360

13%
0%
0%
40%
Neutral
17

1Password

12%
35%
0%
0%
Neutral
18

LastPass

12%
35%
0%
0%
Neutral
19

Slack

12%
35%
0%
0%
Neutral
20

Microsoft Teams

12%
35%
0%
0%
Neutral
21

Zoom

12%
35%
0%
0%
Neutral
22

Asana

12%
35%
0%
0%
Neutral
23

Trello

12%
35%
0%
0%
Neutral
24

ClickUp

12%
35%
0%
0%
Neutral
25

Google Workspace

12%
35%
0%
0%
Neutral
26

Microsoft 365

12%
35%
0%
0%
Neutral
27

Toggl

12%
35%
0%
0%
Neutral
28

Time Doctor

12%
35%
0%
0%
Neutral
29

Hubstaff

12%
35%
0%
0%
Neutral
30

Gusto

12%
35%
0%
0%
Neutral
31

PayPal

12%
35%
0%
0%
Neutral
32

Payoneer

12%
35%
0%
0%
Neutral
33

LegalZoom

12%
35%
0%
0%
Neutral
34

FTC

12%
35%
0%
0%
Neutral
35

NIST

12%
35%
0%
0%
Neutral
36

CISA

12%
35%
0%
0%
Neutral
37

WoodBows

12%
0%
0%
35%
Neutral
Domain
Title
LLM
URL
Independent contractor (self-employed) or employee? | Internal Revenue Service
Openai
Virtual Assistant Job Description [Updated for 2025]
Openai
The Best Freelance Virtual Assistants for Hire in September 2025 - Upwork
Openai
Employer Background Checks and Your Rights | Consumer Advice
Openai
Instructions for the  Requester of Form W-9 (03/2024) | Internal Revenue Service
Openai
Frequently Asked Questions - Final Rule: Employee or Independent Contractor Classification Under the FLSA | U.S. Department of Labor
Openai
Independent Contractor Unilateral Non-disclosure Agreement Template | LegalZoom
Openai
How to Pay a 1099 Independent Contractor | Gusto
Openai
Cyber Guidance for Small Businesses | CISA
Openai
Telework | NIST
Openai
Using Consumer Reports: What Employers Need to Know | Federal Trade Commission
Openai
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