Here are Sri Lankan life insurers that offer online / digital claim submission or digital claims channels (apps, portals or web claim forms). I’ve listed how each supports online claims and a source you can check for details:

• Softlogic Life (includes Allianz Life operations) — dedicated digital claims apps (Instaclaim / InstaClaim) and an AI-enabled claims process ("Lifey") that accepts scanned documents and processes many health/medical claims digitally. (softlogiclife.lk)

• Sri Lanka Insurance (SLIC Life / SLIC) — customer app and web portal where policyholders can view claim details and submit claim documents (their Suraksha web portal accepts document upload for group/school claims; the app/portal supports online payments and claim tracking). (srilankainsurance.com)

• Ceylinco Life — "Ceylife Digital" customer app and online services that let customers view policies, pay premiums and request services; the company has used app/web channels (email/WhatsApp) to facilitate claim submission and settlement. (ceylincolife.com)

• HNB Assurance — digital platforms (eLife / ePay) and a major technology upgrade; the company is rolling out automated/AI-driven claims processing and has announced pilots to accelerate digital claims (including faster health claim payouts). (hnbassurance.com)

• AIA Sri Lanka — customer portal that allows policyholders to access policy details, payment info and initiate service requests (portal supports checking claim status and starting service/claims processes online). (islandback.lankapanel.net)

• Fairfirst Insurance — digital claim solutions (health e‑portal and email submissions for health claims) and Click2Claim / AI-enabled virtual assessment for faster, contactless claim handling (mainly used for motor but digital health portals exist). (fairfirst.lk)

Notes and practical tips

• “Online” capability varies by claim type: many insurers allow electronic submission for medical/reimbursements and for initiating claims, but death/maturity claims commonly require some original documents or certified copies (insurers sometimes request originals for final verification). Check the insurer’s claim page or customer portal for the exact document list. (srilankainsurance.lk)
• If you want to file a claim right away, use the insurer’s official customer portal or mobile app (links are available on each insurer’s website), or call their claims hotline to get the specific online submission link and the exact documents required.

If you’d like, I can:

• Look up the exact online claim page or claim form for a specific insurer (I can fetch the portal link and the typical document checklist), or
• Give step-by-step guidance for filing a particular claim type (e.g., hospital reimbursement, death/maturity claim) with one of the insurers above.