Here are top, widely recommended hotels across Sri Lanka that are especially known for excellent service (grouped by region). Short note on why each stands out and a source you can check.

Hill country / tea-country

• Ceylon Tea Trails (Bogawantalawa, near Nuwara Eliya) — Restored colonial tea-bungalows with personalised butler service, intimate size and exceptional food; repeatedly praised in travellers’ awards/reviews. (tripadvisor.com)

Central / Cultural circuit (Sigiriya / Anuradhapura)

• Jetwing Vil Uyana (near Sigiriya) — an acclaimed eco‑luxury reserve with highly attentive staff, guided activities and villa/butler-style service in a unique wetland setting. (booking.com)
• Uga Ulagalla (Thirippane, near Anuradhapura/Sigiriya) — boutique villa resort with private‑pool pavilions and consistently strong service ratings from travel editors and guests. (booking.com)

South coast / beach & luxury resorts

• Cape Weligama (Mirissa area) — clifftop luxury resort (Resplendent Ceylon) praised for attentive staff, villa/pool layouts and family service. (forbes.com)
• Amanwella (Tangalle) — small, high‑service Aman property on a crescent beach; noted for discreet, highly professional staff and villa service. (cntraveller.com)

Yala / safari & wild coast

• Wild Coast Tented Lodge (edge of Yala) — luxury tented lodge with very high service ratings, personalised safari arrangements and strong guest praise for staff. (resplendentceylon.com)

Galle / heritage

• Amangalla (Galle Fort) — heritage Aman property inside Galle Fort known for polished, attentive Aman‑style service and historic ambience. (onemileatatime.com)

Colombo / city

• Galle Face Hotel (Colombo) — iconic colonial hotel on the seafront with long heritage and recent recognition in readers’ awards; known for warm historic‑hotel service. (srilankatourismalliance.com)
• The Fortress Resort & Spa (Koggala, near Galle) — boutique beachfront resort frequently recommended for its friendly, helpful staff and relaxed service. (en.wikipedia.org)

Quick tips

• If service is your priority, favour small/heritage properties and branded ultra‑luxury hotels (Aman, Resplendent Ceylon, Uga Escapes, Jetwing) — they invest heavily in staff training and personalised attention. (forbes.com)
• Book directly with the hotel when possible (many improve welcome/arrival amenities), and check recent guest reviews for service consistency around your travel dates. (The listings above include recent traveller and editorial sources you can read for latest feedback.) (tripadvisor.com)

If you want, I can filter these by region, budget, or travel dates and give 1–2 best options for your itinerary (no charge).