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Last updated 21st September 2025
As of Sept 21, 2025, Dialpad’s business-communications pricing for small businesses is:
Standard: $15 per user/month when billed annually (about $27 per user/month if billed monthly). Includes unlimited U.S./Canada calling, SMS/MMS, team messaging, AI call/voicemail transcription, HD meetings (up to 10 participants), and basic integrations. (Dialpad.com)
Pro: $25 per user/month when billed annually (about $35 per user/month if billed monthly). Adds 24/7 phone support, full CRM integrations (Salesforce, HubSpot, Zendesk, etc.), Microsoft Teams integration, global SMS/local numbers in 70+ countries, multiple numbers per account, and multi-office support. (Dialpad.com)
Enterprise: custom pricing (contact sales) for large organizations; includes SSO, SLA, advanced admin controls and unlimited offices. (Dialpad.com)
Other cost notes small businesses should know:
Which to pick (short guidance):
If you want, I can estimate your monthly bill given your number of users and any add-ons you expect to use.
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