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cost of Dialpad for small businesses

Prompt

Last updated 21st September 2025

Domain count
dialpad.com
3
cms-prod.dialpad.com
1
businessnewsdaily.com
1
Citations count
20
4
7
9
Brands Discovered
12
7
9
1

Original answer

As of Sept 21, 2025, Dialpad’s business-communications pricing for small businesses is:

  • Standard: $15 per user/month when billed annually (about $27 per user/month if billed monthly). Includes unlimited U.S./Canada calling, SMS/MMS, team messaging, AI call/voicemail transcription, HD meetings (up to 10 participants), and basic integrations. (Dialpad.com)

  • Pro: $25 per user/month when billed annually (about $35 per user/month if billed monthly). Adds 24/7 phone support, full CRM integrations (Salesforce, HubSpot, Zendesk, etc.), Microsoft Teams integration, global SMS/local numbers in 70+ countries, multiple numbers per account, and multi-office support. (Dialpad.com)

  • Enterprise: custom pricing (contact sales) for large organizations; includes SSO, SLA, advanced admin controls and unlimited offices. (Dialpad.com)

Other cost notes small businesses should know:

  • There’s a 14-day free trial for Connect. (Dialpad.com)
  • Add-ons (toll-free numbers, extra local/international numbers, internet fax, conference-room lines, international calling packs, AI contact-center or sales-center products) may carry additional per-number or per-user charges. (cms-prod.Dialpad.com)
  • Some plan feature limits and seat minimums (e.g., Pro may require a minimum number of seats for certain products) are described in Dialpad documentation and third‑party reviews — verify specific limits when you sign up. (businessnewsdaily.com)

Which to pick (short guidance):

  • If you need basic calling, texting, video and AI transcriptions for a small team, Standard is the common choice.
  • If you need CRM integrations, global numbers, expanded admin tools or 24/7 phone support, choose Pro.
  • If you expect enterprise-scale needs or compliance/SLA requirements, contact Dialpad for Enterprise pricing.

If you want, I can estimate your monthly bill given your number of users and any add-ons you expect to use.

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Dialpad

97%
90%
100%
100%
Neutral
2
🥈

Salesforce

48%
70%
0%
75%
Neutral
3
🥉

Zendesk

43%
60%
0%
70%
Neutral
4

HubSpot

42%
65%
0%
60%
Neutral
5

OpenAI

28%
85%
0%
0%
Neutral
6

Google

27%
0%
0%
80%
Neutral
7

Microsoft

27%
0%
0%
80%
Neutral
8

Microsoft Teams

25%
75%
0%
0%
Neutral
9

LinkedIn

20%
0%
0%
60%
Neutral
10

Business News Daily

18%
55%
0%
0%
Neutral
11

Zoho

17%
0%
0%
50%
Neutral
12

eFax

15%
0%
0%
45%
Neutral
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