Below is a concise pricing comparison of Dialpad vs major business-telephony competitors (prices, billing caveats, and quick notes). I checked each vendor’s public pricing pages on Sep 14, 2025 — pricing and available features regularly change, so treat these as snapshots and confirm with each vendor before purchasing.
Summary (per-user, USD, monthly billing unless noted)
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Dialpad Connect
- Standard: $15/user/month. Pro: $25/user/month. Enterprise: contact sales. (14‑day trial available). Notes: AI call transcripts/summaries and built-in messaging. (dialpad.com)
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RingCentral (RingEX)
- Essentials: $29.99/month (or $19.99 if billed annually). Standard: $34.99/month (or $24.99 annually). Premium: $44.99/month (or $34.99 annually). Ultimate: $59.99/month (or $49.99 annually) — tiers and discounts vary by user-count. Notes: full UCaaS (message/video/phone), contact‑center add-ons, many integrations. (ringcentral.com)
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Zoom Phone
- Metered (pay‑as‑you‑go): ~$10/user/month. US & Canada Unlimited: ~$15/user/month. Global Select: ~$20/user/month. Higher bundles that combine Zoom Workplace add more features and higher per-user pricing. Notes: pay‑as‑you‑go option and add‑ons (numbers, international packages). (business.com)
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8x8 (X Series)
- X2 (UC basics): ~US$24/month (regional/market variations). X4 (supervisor/analytics): ~US$44/month (approximate; 8x8 shows region-specific pricing — e.g., €27 / €48 in some markets). Contact sales for enterprise/contact‑center seats. Notes: unified UC + contact center options; calling zones differ by license. (8x8.com)
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Nextiva
- Professional (example starting tier referenced): starts around $21.95/user/month (enterprise pricing bands apply; some published pages show $21.95 → $31.95 tiers depending on user counts and edition). Notes: VoIP+team collaboration, analytics; volume pricing and call-center plans available. (nextivabusinessphones.com)
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Vonage Business Communications (VBC)
- Typical published retail ranges: Mobile / Basic ≈ $19.99/user/month (promotional lower rates common), Premium ≈ $29.99/user/month, Advanced ≈ $39.99/user/month — Vonage uses volume discounts and 12‑month promotions. Notes: many add‑ons (toll‑free bundles, call recording, etc.). (vonage.com)
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Microsoft Teams Phone (Phone System)
- Teams Phone Standard: $10/user/month (annual); Teams Phone with calling bundles range higher (e.g., Teams Phone with Calling Plan for US: ~$17–$34/user/month depending on calling minutes and scope). Note: a Teams license or Microsoft 365 baseline is also required in most deployments. (microsoft.com)
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Google Voice (for Google Workspace)
- Starter: $10/user/month. Standard: $16/user/month (some local pages show $20 in certain markets). Premier: $24/user/month (some locales show $30). Notes: requires Google Workspace; tiers differ by user-limits, number of locations, and international calling. (workspace.google.com)
Quick notes & buying caveats
- Annual vs monthly billing: many providers discount 20–33% for annual prepay (RingCentral, many others). Check the “pay annually” price on each vendor page. (ringcentral.com)
- Add‑ons and calling plans: some vendors (Microsoft Teams Phone, Zoom, RingCentral, 8x8) separate “phone system” licensing from PSTN calling plans or offer regional vs global calling add‑ons — that can materially change total cost for heavy outbound/international calling. (microsoft.com)
- Minimums / user bands: Vonage and others apply volume pricing or promotional discounts for certain line counts; RingCentral’s public page lists pricing bands by number of users. Always confirm your expected per‑user price for your organization size. (ringcentral.com)
- AI features: Dialpad advertises native AI transcription/summaries; Zoom and RingCentral also surface AI features (post‑call summaries, meeting AI) — if built‑in AI is a requirement, compare which features are included vs add‑ons. (dialpad.com)
- Contact center functionality: Contact-center products (RingCentral Contact Center, 8x8 CC, Vonage Contact Center, Zoom Contact Center) are typically priced separately and can be substantially more per agent than UCaaS seats. (ringcentral.com)
If you want, I can:
- Produce a price-per-user table with annual vs monthly columns and a simple total-cost example for your team size (e.g., 10, 50, 200 users). (I’ll base numbers on the pages I cited and note assumptions.)
- Compare feature sets side‑by‑side for 3–5 vendors you care most about (e.g., Dialpad vs RingCentral vs Zoom vs Google Voice).
Which of those (which vendors, team size, billing term) should I model for you?