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Dialpad vs competitors: pricing comparison

Prompt

Last updated 14th September 2025

Domain count
emitrr.com
60
dialpad.com
37
cloudtalk.io
31
Citations count
27
9
9
9
Brands Discovered
17
8
13
4

Original answer

Below is a concise pricing comparison of Dialpad vs major business-telephony competitors (prices, billing caveats, and quick notes). I checked each vendor’s public pricing pages on Sep 14, 2025 — pricing and available features regularly change, so treat these as snapshots and confirm with each vendor before purchasing.

Summary (per-user, USD, monthly billing unless noted)

  • Dialpad Connect

    • Standard: $15/user/month. Pro: $25/user/month. Enterprise: contact sales. (14‑day trial available). Notes: AI call transcripts/summaries and built-in messaging. (dialpad.com)
  • RingCentral (RingEX)

    • Essentials: $29.99/month (or $19.99 if billed annually). Standard: $34.99/month (or $24.99 annually). Premium: $44.99/month (or $34.99 annually). Ultimate: $59.99/month (or $49.99 annually) — tiers and discounts vary by user-count. Notes: full UCaaS (message/video/phone), contact‑center add-ons, many integrations. (ringcentral.com)
  • Zoom Phone

    • Metered (pay‑as‑you‑go): ~$10/user/month. US & Canada Unlimited: ~$15/user/month. Global Select: ~$20/user/month. Higher bundles that combine Zoom Workplace add more features and higher per-user pricing. Notes: pay‑as‑you‑go option and add‑ons (numbers, international packages). (business.com)
  • 8x8 (X Series)

    • X2 (UC basics): ~US$24/month (regional/market variations). X4 (supervisor/analytics): ~US$44/month (approximate; 8x8 shows region-specific pricing — e.g., €27 / €48 in some markets). Contact sales for enterprise/contact‑center seats. Notes: unified UC + contact center options; calling zones differ by license. (8x8.com)
  • Nextiva

    • Professional (example starting tier referenced): starts around $21.95/user/month (enterprise pricing bands apply; some published pages show $21.95 → $31.95 tiers depending on user counts and edition). Notes: VoIP+team collaboration, analytics; volume pricing and call-center plans available. (nextivabusinessphones.com)
  • Vonage Business Communications (VBC)

    • Typical published retail ranges: Mobile / Basic ≈ $19.99/user/month (promotional lower rates common), Premium ≈ $29.99/user/month, Advanced ≈ $39.99/user/month — Vonage uses volume discounts and 12‑month promotions. Notes: many add‑ons (toll‑free bundles, call recording, etc.). (vonage.com)
  • Microsoft Teams Phone (Phone System)

    • Teams Phone Standard: $10/user/month (annual); Teams Phone with calling bundles range higher (e.g., Teams Phone with Calling Plan for US: ~$17–$34/user/month depending on calling minutes and scope). Note: a Teams license or Microsoft 365 baseline is also required in most deployments. (microsoft.com)
  • Google Voice (for Google Workspace)

    • Starter: $10/user/month. Standard: $16/user/month (some local pages show $20 in certain markets). Premier: $24/user/month (some locales show $30). Notes: requires Google Workspace; tiers differ by user-limits, number of locations, and international calling. (workspace.google.com)

Quick notes & buying caveats

  • Annual vs monthly billing: many providers discount 20–33% for annual prepay (RingCentral, many others). Check the “pay annually” price on each vendor page. (ringcentral.com)
  • Add‑ons and calling plans: some vendors (Microsoft Teams Phone, Zoom, RingCentral, 8x8) separate “phone system” licensing from PSTN calling plans or offer regional vs global calling add‑ons — that can materially change total cost for heavy outbound/international calling. (microsoft.com)
  • Minimums / user bands: Vonage and others apply volume pricing or promotional discounts for certain line counts; RingCentral’s public page lists pricing bands by number of users. Always confirm your expected per‑user price for your organization size. (ringcentral.com)
  • AI features: Dialpad advertises native AI transcription/summaries; Zoom and RingCentral also surface AI features (post‑call summaries, meeting AI) — if built‑in AI is a requirement, compare which features are included vs add‑ons. (dialpad.com)
  • Contact center functionality: Contact-center products (RingCentral Contact Center, 8x8 CC, Vonage Contact Center, Zoom Contact Center) are typically priced separately and can be substantially more per agent than UCaaS seats. (ringcentral.com)

If you want, I can:

  • Produce a price-per-user table with annual vs monthly columns and a simple total-cost example for your team size (e.g., 10, 50, 200 users). (I’ll base numbers on the pages I cited and note assumptions.)
  • Compare feature sets side‑by‑side for 3–5 vendors you care most about (e.g., Dialpad vs RingCentral vs Zoom vs Google Voice).

Which of those (which vendors, team size, billing term) should I model for you?

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Dialpad

93%
90%
100%
90%
Neutral
2
🥈

RingCentral

83%
85%
85%
80%
Neutral
3
🥉

Nextiva

67%
70%
75%
55%
Neutral
4

Zoom

58%
80%
0%
95%
Neutral
5

Vonage

43%
65%
0%
65%
Neutral
6

8x8

25%
75%
0%
0%
Neutral
7

CloudTalk

25%
0%
0%
75%
Neutral
8

Microsoft

20%
60%
0%
0%
Neutral
9

Intermedia Unite

20%
0%
0%
60%
Neutral
10

Google

18%
55%
0%
0%
Neutral
11

OpenPhone

17%
0%
0%
50%
Neutral
12

Aircall

17%
0%
50%
0%
Neutral
13

3CX

15%
0%
0%
45%
Neutral
14

GoTo Connect

13%
0%
0%
40%
Neutral
15

Google Workspace

12%
0%
0%
35%
Neutral
16

Microsoft 365

12%
0%
0%
35%
Neutral
17

Microsoft Teams

12%
0%
0%
35%
Neutral
Domain
Title
LLM
URL
Dialpad Pricing: Pick the Perfect Plan | Dialpad
Openai
plan-pricing-v5-test
Openai
Zoom Business Phone System Review 2025
Openai
X Series | 8x8
Openai
Nextiva Business Phones | Pricing
Openai
Vonage Business Phone Plans | Affordable Unified Comms
Openai
Microsoft Teams Phone—Cloud Phone System | Microsoft Teams
Openai
Google Voice: Business phone number and systems | Google Workspace
Openai
RingCentral Recognized by Frost & Sullivan with the 2025 Global Customer Value Leadership Award for Excellence in Web Events
Openai
cloudtalk.io
Gemini
nextiva.com
Gemini
forbes.com
Gemini
openphone.com
Gemini
ringover.com
Gemini
squaretalk.com
Gemini
dialpad.com
Gemini
technologyadvice.com
Gemini
unitelvoice.com
Gemini
voicespin.com
Perplexity
getvoip.com
Perplexity
businessnewsdaily.com
Perplexity
frejun.com
Perplexity
dialpad.com
Perplexity
nextiva.com
Perplexity
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