Short plan and quick places to look
- Decide what you need (scope): website chat widget only, WhatsApp/Facebook + web, simple FAQ bot, or a custom LLM + Retrieval‑Augmented Generation (RAG) that can query your docs.
- Where to find Perth talent: local chatbot/AI agencies, freelance marketplaces, local meetup/tech groups, and LinkedIn. (meetup.com, Upwork.com, botmakers.net)
Local options and examples
- Perth agencies that build and integrate AI chatbots (examples you can contact or benchmark): Lakestone.ai, InovArc, Concetto Labs and other Perth chatbot agencies listed on local directories. Use their portfolios to see similar projects. (Lakestone.ai, inovarcai.io, concettolabs.com, botmakers.net)
Freelancers and platforms
- Use Upwork/Freelancer/Fiverr to hire individual developers or small teams (good for smaller budgets or trial builds). Filter for Australia/Perth, relevant skills (OpenAI/GPT, Node/Python, React), and reviews. (Upwork.com)
Meetups & community
- Join Perth AI/chatbot meetups and LinkedIn groups to meet local devs or get referrals — often the fastest way to find vetted, experienced builders. (meetup.com)
How to write a clear job brief (short template you can paste)
- Title: Web developer / AI chatbot integrator (Perth or remote)
- Summary: Integrate an AI chatbot into our site and messaging channels (website live chat + optionally WhatsApp/Facebook). Must support knowledge retrieval from our docs and CRM integration.
- Required skills: OpenAI (or Claude/Gemini), RAG experience (Pinecone/Weaviate/ES), Node.js or Python backend, frontend (React/Next.js) or WordPress plugin experience, API/CRM integration (HubSpot/Salesforce), deployment (Vercel/AWS).
- Deliverables & timeline: prototype in 2–4 weeks, deployment and training, handover docs, 30-day bug support.
- Budget: state hourly or fixed-range and whether you want ongoing support.
Screening checklist and interview questions
- Ask for 2–3 relevant case studies or a live demo of a chatbot they built.
- Technical checks: Which LLM(s) did you use? Do you implement RAG? How do you secure API keys and user data? How do you log/monitor conversations?
- Behavioural checks: Who’s on the delivery team? How do you handle bugs/maintenance? Do you outsource any part of the work?
- Use a short paid trial task (e.g., connect OpenAI to a site chat widget and demonstrate a simple RAG search against one PDF). Good question lists and hiring guides are available from agency/hiring resources. (blog.HubSpot.com, Toptal.com)
Technical red flags to avoid
- No portfolio or examples of deployed bots.
- Vague answers about data security, logging, or how they store user data and API keys.
- Refusal to provide a small paid trial or code samples.
Practical next steps (in order)
- Write the brief using the template above and set a realistic budget/timeline.
- Post it: local agency contact pages (examples above), Upwork/Freelancer, and LinkedIn (target Perth). (Upwork.com, Lakestone.ai)
- Reach out to the Perth Chatbots / AI meetup/community for referrals. (meetup.com)
- Shortlist 3 candidates/agencies, run the paid trial task, check references, sign an agreement (IP, support, confidentiality).
- Move to a small pilot, then production and maintenance.
If you’d like, I can:
- Draft a tailored job post from your project details (scope, channels, budget), or
- Draft 3 interview questions + a 1‑week paid trial task to use when screening candidates.
Which one do you want me to prepare now?