Here’s a practical, end-to-end playbook for planning, buying and running digital billboard (DOOH) campaigns on your own — from strategy and creative to delivery, optimization and measurement.
Quick overview
- Define objective first (awareness, store visits, app installs, event attendance).
- Choose locations that match your audience and objective.
- Decide buy method: direct (network/operator) or programmatic (marketplace/RTB).
- Build short, high-impact creative optimized for outdoor viewing.
- Schedule, run, measure and iterate using impressions, visitation and business KPIs.
Step-by-step guide
- Set clear objectives and KPIs
- Objective examples: Brand awareness, foot traffic, store visits, website visits, conversions.
- KPIs: Reach (unique viewers), Impressions, CPM/CPT, Visits (mobile/footfall), Sales lift, CTR for QR/URL, Promo redemptions.
- Audience & location research
- Map your target audience (demographics, commute patterns, purchase zones).
- Prioritize high-visibility sites: highways for mass reach, retail corridors for visits, transit hubs for commuters.
- Consider daypart (morning commute vs evening). Match message to when audience is present.
- Choose buying approach
- Direct buy: Contact local operators or venue owners. Good for guaranteed placements and known inventory.
- Programmatic DOOH: Use marketplaces for flexible targeting, real-time scheduling, and often lower minimums.
- Hybrid: Reserve cornerstone sites directly, supplement with programmatic for reach or geo-targeting.
- Negotiate & confirm technical specs
- Ask the operator for the site’s:
- Pixel dimensions (often 16:9 1920x1080, sometimes 4K — always confirm).
- Supported file types (MP4 H.264/H.265, MOV, JPEG for static).
- Max file size, frame rate, loop length, and max duration per creative.
- Day/night brightness rules, safe zones (margins), and required bleed.
- Confirm reporting cadence and what delivery logs they provide (impressions, play counts).
- Creative that works outdoors
- Keep it simple: 3–6 second message windows, single strong message, big readable type.
- Visual hierarchy: brand → core benefit → CTA (if needed). Use large fonts and high contrast.
- Motion: subtle animation performs better than fast cuts. Avoid flicker/rapid strobe.
- CTAs for measurement: short vanity URL, QR code, promo code, unique phone number.
- Produce multiple cuts: static image, 6–8s video, 10–15s version (depending on inventory).
- Scheduling & frequency
- Frequency: aim for 2–6 exposures per week per person for awareness; higher for conversion.
- Dayparting: schedule creative to match user context (commuter creative AM/PM, retail during shopping hours).
- Rotation: rotate creatives to avoid wear-out; test 2–3 creative variants.
- Measurement & attribution
- Baseline: capture pre-campaign footfall/sales to measure lift.
- Direct methods:
- Unique promo codes, short URLs, QR codes, or dedicated landing pages (UTM-tagged).
- Call tracking with unique numbers.
- Indirect methods:
- Mobile location data (visitation attribution) and third-party footfall vendors.
- Store-level sales comparison (test vs control markets).
- Brand lift surveys.
- Track these KPIs: impressions/plays, reach, estimated CPM, visits, conversions, sales lift, ROI.
- Expect DOOH attribution to be blended — combine multiple signals for best confidence.
- Operations & delivery checklist
- Approve delivery schedule and insertion orders (IOs) in writing.
- Confirm creative delivery deadlines, content acceptance testing.
- Get play logs, start/end dates, and proof-of-play / screenshots where possible.
- Make backups in the operator’s required format and confirm fallback content.
- Legal & compliance
- Local permitting: check municipal rules for signage.
- Content restrictions: no obscene content, follow advertising standards and transit/road safety rules.
- Safety: avoid excessive flashing that could trigger seizures; follow operator flashing/strobe rules.
- Privacy: if using mobile location data, ensure vendors follow privacy laws (GDPR/CCPA-compliant methods as applicable).
- Optimization & learning
- Monitor play logs and early visitation/sales signals.
- Pause underperforming creatives or sites and reallocate spend to better performers.
- Run A/B tests by site, daypart, creative, or CTA.
- After campaign, do a post-mortem: what worked, control vs exposed area lift, creative learnings, measurement gaps.
Budgeting & pacing example (simple)
- Small/local campaign (2–6 sites for 2–4 weeks): $2,000–$15,000 depending on site and dayparts.
- Medium (city-wide, 10–50 sites for 4 weeks): $20k–$150k.
- Large (regional/national, programmatic + direct): $150k+.
- Reserve 10–20% for creative production and 10% for measurement/third-party analytics.
Reporting template (what to include)
- Campaign summary: objective, dates, sites.
- Delivery: impressions/plays, reach (if provided), average frequency.
- Engagement/response: visits, QR scans, URL clicks, calls, promo redemptions.
- Business impact: sales lift, ROI.
- Learnings & next steps.
Daily/weekly operational checklist
- Daily: confirm creatives are playing, check error logs/screenshots for any failures, confirm live start.
- Weekly: review delivery reports, early KPI trends, and pacing vs plan.
- End of campaign: collect all proof-of-play, compile measurement, and run post-analysis.
Tools & vendor types to use (by function)
- Inventory/marketplaces: programmatic DOOH exchanges and local network portals.
- Content management: operators’ CMS or third-party DOOH CMS to upload and schedule creatives.
- Ad servers & reporting: for tracking play logs and aggregating impressions.
- Measurement vendors: mobile location/footfall analytics, sales attribution platforms, brand-lift survey providers.
- Creative tools: motion designers familiar with OOH specs; simple tools can create MP4s that meet operator specs.
Common pitfalls and tips
- Pitfall: Overloading copy. Tip: one idea per creative.
- Pitfall: Not confirming specs early. Tip: get exact pixel and file requirements before designing.
- Pitfall: Expecting direct immediate clicks. Tip: use offline-measurement tactics (visits, promo codes) and plan for lagged effects.
- Tip: Use unique codes or landing pages per market/site to isolate performance.
- Tip: Start with a test market or a short flight to validate creative and measurement before scaling.
Final quick 10-step checklist
- Define objective & budget.
- Map target audience and priority locations.
- Choose buy method (direct vs programmatic).
- Get exact technical specs for chosen sites.
- Build short, high-contrast creatives with measurement CTAs.
- Set schedule and frequency targets (dayparts).
- Contract & confirm IOs with proof-of-play terms.
- Launch and verify creatives are playing.
- Monitor delivery and early metrics; optimize.
- Do post-campaign attribution and lessons learned.
If you want, I can:
- Draft a one-page creative brief template you can use with designers.
- Build a sample media-buy checklist or an insertion order template.
- Help design a simple A/B test plan or measurement plan tied to the KPI you choose.
Which of those would be most useful next?