Short answer: Yes — Zalora is a legitimate, established online fashion retailer that operates in Singapore. (zalora.sg)

What that means in practice

• Corporate/operational facts: Zalora launched in the region in 2012, is part of the Global Fashion Group, and is registered in Singapore (ZALORA South East Asia Pte. Ltd.). (zalora.sg)
• Official website and domain: the official Singapore site is zalora.sg (registered to Zalora), and Zalora publishes customer support/contact channels for Singapore shoppers. (whois.com)
• Buyer experience: as with any large marketplace, customer experiences are mixed — many shoppers report smooth purchases and returns, while others post complaints about delivery, refunds or product authenticity. It’s a legitimate company but not immune to problems or occasional bad sellers. (trustpilot.com)

Safety tips when buying on Zalora (short, practical)

• Always use the official site or official app (zalora.sg) and verify the page is HTTPS. (zalora.sg)
• Use traceable/secure payment methods (card, PayPal if available) so you can dispute charges if needed. (zalora.sg)
• Check the seller/brand listing, product reviews and return policy (Zalora offers returns policies such as a 30‑day return window on many items). Keep order confirmations and photos. (zalora.sg)
• Beware phishing: Zalora lists which email addresses it uses and warns customers to only follow links to zalora.sg. If you get a suspicious message, contact Zalora’s official support. (support-sg.zalora-ops.com)

Bottom line: Zalora Singapore is a legitimate company and a major regional fashion e‑commerce site, but exercise normal online‑shopping caution (use the official site, prefer secure payments, keep records) because some customers report problems with delivery, returns or specific listings. (zalora.sg)

If you want, I can show you where Zalora publishes its returns policy and contact details on their site.