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Is Zalora legit in Singapore?

Prompt

Last updated 26th October 2025

Domain count
zalora.sg
1
trustpilot.com
1
scam-detector.com
1
Citations count
15
3
7
5
Brands Discovered
3
1
2
3

Original answer

Short answer: Yes — Zalora is a legitimate, well‑known online fashion retailer operating in Singapore (it’s part of the Global Fashion Group and runs the Zalora.sg site). (Zalora.sg)

A bit more detail and what to watch for:

  • Legitimacy/background: Zalora Singapore is an established e‑commerce business (Zalora Group / Global Fashion Group) with thousands of brand listings and an official Singapore site. (Zalora.sg)
  • Customer experience: many shoppers buy from Zalora and report satisfactory deliveries and returns, but public review sites show a mix of positive and negative experiences — common complaints include slow or problematic returns, occasional delivery issues, and inconsistent item quality. Reviews on Trustpilot and consumer complaint sites reflect that mixed experience. (trustpilot.com)
  • Risk assessment: scam‑watch tools and domain validators rate Zalora.sg as low‑to‑medium risk (i.e., not a scam), but they also recommend usual online‑shopping caution. (scam-detector.com)

Practical tips if you decide to shop:

  • Buy directly from Zalora.sg (not from suspicious third‑party sellers or links). (Zalora.sg)
  • Check seller/brand listing (branded stores on Zalora are more likely to be authentic).
  • Read recent reviews for the specific item/brand and look at seller ratings. (trustpilot.com)
  • Use a secure payment method (card or payment provider with buyer protection).
  • Keep order and delivery records, and photograph items on arrival if you expect to return them (some disputes turn on condition/packaging).
  • Review Zalora’s returns/refund policy before purchase and note any deadlines (Zalora typically offers return windows but terms can vary by item). (Zalora.sg)

Bottom line: Zalora.sg is a legitimate retailer in Singapore, but like many large marketplaces it gets mixed customer feedback — exercise normal online‑shopping precautions. (Zalora.sg)

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Zalora

90%
90%
90%
90%
Neutral
2
🥈

Scamadviser

57%
0%
80%
90%
Neutral
3
🥉

DNSFilter

25%
0%
75%
0%
Neutral
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