Short answer: Yes — AwardFares is a legitimate award‑flight search service (a paid search/alert tool), used by many miles-and-points travelers. (AwardFares.com)

What it actually is

• A web tool that searches award availability across many frequent‑flyer programs, offers alerts, seat maps and booking links, and sells subscription plans (free tier + paid Gold/Diamond tiers). (AwardFares.com)

Evidence of legitimacy

• The company’s site describes real features and subscription tiers and shows active product/help pages. (AwardFares.com)
• Recent user reviews on Trustpilot are mainly positive (high score, multiple 4–5★ reviews). (Trustpilot.com)
• Third‑party site‑checks (ScamAdviser / Scam Detector) rate the domain as low‑risk and not likely a scam. (ScamAdviser.com)

Caveats / practical tips

• It’s a search/monitoring tool, not an airline or booking agent — you usually still book on the airline/loyalty site or via the loyalty program. Verify any booking links before entering payment or account credentials. (AwardFares.com)
• Subscriptions are paid — try the free tier or trial first to confirm it finds the awards you need. (AwardFares.com)
• As with any paid service, read the terms, privacy policy, and cancellation/refund rules on their site before subscribing. Use a card with fraud protection if you’re unsure.

If you want, I can:

• Look up current pricing or the exact list of loyalty programs they search, or
• Compare AwardFares to alternatives (e.g., ExpertFlyer, Point.Me, KVS Tool).