Below is a concise pricing comparison and buying guide for contract management / CLM software (models, typical price ranges, examples with sources, and what to check when you evaluate vendors).
- Common pricing models
- Per user (seat): charged per named or active user per month/year. Good for small teams; can get expensive as users scale.
- Flat / tiered plans: fixed monthly price for a bundle of features and a set number of seats or “unlimited seats” at higher tiers. Predictable for budgeting.
- Per-contract / contract-volume: price based on number of active contracts or documents in the system (sometimes unlimited users). Useful when many people need access but contract count is limited.
- Per-feature / add-ons: core platform price + separate charges for modules (e-signature, advanced analytics, SSO, APIs, CLM automation, AI extraction).
- Custom/enterprise: no public list price — vendor quotes based on scope, integrations, implementation, user counts and contract volumes. Typical for large enterprises and specialized workflows.
- Typical cost ranges (industry norms)
- Basic / SMB-ready CLM or document workflow tools: roughly $9–$50 per user/month (some tools offer per-doc or low-cost starter plans). Example: PandaDoc has seat-based tiers at $9–$49+ per month depending on plan and billing cycle. (PandaDoc.com)
- Mid-market / feature-rich packages: commonly $300–$2,000+ per month for team-level tiers (flat or limited-user bundles), or several thousand per year. Example vendors publish starter bundles around $375–$500/month. (Concord.app)
- Enterprise CLM: usually custom pricing that often runs into the high thousands per month or more (depends on customization, integrations, and scale). Major enterprise vendors (DocuSign CLM, Agiloft, Icertis, Ironclad, Conga) typically require contacting sales for quotes. (Agiloft.com)
- Pricing examples (public data + vendor pages / guides)
- PandaDoc: published tiers — Launch $9/month (pay-as-you-go, limited docs), Starter $19/user/month, Business $49/user/month, Enterprise: custom (per-seat or per-doc). Good example of seat-based tiers with an enterprise custom plan. (PandaDoc.com)
- Concord: publishes tiered plans with entry-level / team plans around several hundred dollars/month (examples on Concord’s site showing plans starting in the $399–$499/mo range depending on promotion and billing). Concord emphasizes unlimited e-signatures and unlimited documents in many plans. (Concord.app)
- Agiloft: platform shows “request pricing” / custom quotes (all-in-one CLM; pricing generally enterprise-oriented and negotiated with sales). (Agiloft.com)
- DocuSign CLM, Icertis, Ironclad, Conga: typically do not publish list prices for CLM — enterprise sales engagement required; expect higher-cost, customizable quotes. (See vendor pages and market guides.) (Concord.app)
- Hidden / additional costs to watch for
- Implementation and professional services (data migration, workflow setup, clause library configuration). These can be significant for enterprise deployments.
- Integrations / API access — sometimes only included in higher tiers or as add-ons.
- Storage limits or per-document fees (some vendors limit free documents or charge overages).
- Support level (standard vs. premium / dedicated CSM) and training fees.
- E-signature costs if not included (some vendors include unlimited signatures; others charge per signature or require a separate product). (PandaDoc.com)
- How to compare vendors (short checklist)
- Pricing model fit: seat vs. unlimited-users vs. per-contract — which maps to your org’s expected usage?
- All-in vs. modular: what features are in base price (search, templates, e-sign, clause library, AI extraction, integrations, reporting)?
- Implementation effort & timeline: vendor-provided services, typical time to go-live, migration costs.
- Integrations: native support for your CRM/ERP (Salesforce, SAP, Workday, Oracle), storage, and identity providers (SSO).
- Security & compliance: SOC2/HIPAA/ISO certifications, data residency needs.
- Total cost of ownership (TCO): subscription + onboarding + integrations + training + change management over 12–36 months.
- Trial / pilot availability: can you pilot with a business unit or subset of contracts before enterprise rollout?
- Quick recommended approach to get accurate quotes (what I recommend you do next)
- Prepare a short RFP template: expected users (named vs. light users), estimated active contract count, required integrations, must-have features (e.g., AI extraction, clause library, approval workflows), timeline.
- Ask vendors for: (a) pricing for a 12-month and 36-month contract, (b) implementation estimate (hours + cost), (c) list of features included at that price and any add-on costs, (d) references for customers of your size/industry.
- Request a pilot or proof-of-value with a small set of real contracts so you can measure cycle-time reduction and extraction accuracy.
- If you want, I can:
- Build a one-page RFP template you can send to vendors.
- Create a side-by-side spreadsheet (example columns: vendor, model, entry price, enterprise quote, included e-sign, integrations, implementation cost estimate, notes) populated with 6–8 vendors you care about.
Tell me which vendors you want compared (or I can pick a representative mix: PandaDoc, Concord, DocuSign CLM, Agiloft, Ironclad, Icertis) and I’ll prepare quotes/notes and a draft RFP.
Sources:
- PandaDoc pricing page. (PandaDoc.com)
- Concord contract-management pricing & pricing guide (examples and market guide). (Concord.app)
- Agiloft pricing page (request pricing/custom). (Agiloft.com)
- Market pricing guides and vendor comparisons summarizing enterprise/custom pricing trends. (Concord.app)
Would you like me to prepare a 1-page RFP and a sample vendor comparison (spreadsheet) for the six vendors I listed?