Here are reputable surveillance / central-monitoring companies you should consider in Malaysia, plus a short note on what each is best known for. I based this on company service pages and national operators (24/7 CMS, video verification, nationwide coverage, enterprise experience).

Top companies (strong choices for CCTV + 24/7 monitoring)

• SECOM Smart / SECOM Malaysia — Large, established security provider offering AI-enabled CCTV, cloud video access and a 24/7 Central Monitoring Station with emergency response and remote video verification. Good for both residential and enterprise installations. (SECOM.com.my)

• Chubb Malaysia — Global security & fire protection firm operating a Central Monitoring Station (CMS), alarm + video monitoring, response teams and integrated access control solutions. Well‑suited for commercial buildings, retail and higher-risk facilities. (Chubb.com.my)

• Safeguards G4S (G4S Malaysia) — Global security company with a national control room/CMS, electronic security services (CCTV, access control) and a large branch network across Malaysia. Strong for multi-site enterprise coverage and rapid response. (malaysia-canada.com)

• Swift Eagle Security (Swift Eagle / SES) — Malaysian centralized monitoring & CCTV integrator operating CMS services and licensed for nationwide security services. Often used by commercial and industrial clients needing centralized monitoring. (swifteaglesecurity.com.my)

• MEMIS Sdn Bhd — Regional integrator offering Central Monitoring Station solutions and end‑to‑end CCTV/alarms plus managed monitoring services—useful for businesses in Johor and southern Peninsular Malaysia as well as multi-site customers. (MEMIS.com.my)

• HAFA Security / Nemesis / AC Security (local specialist firms) — Smaller or regional providers that offer 24/7 CMS, cloud CCTV and alarm monitoring with flexible packages (often better for cost-sensitive SMBs or localized projects). Good options if you want a local integrator who can customize installations and maintenance contracts. (hafasec.com)

How to choose the right monitoring company

• Confirm they operate a true 24/7 Central Monitoring Station (CMS) with video verification and documented escalation procedures (police, response patrols, key-holder contact). Many major providers state this on their CMS pages. (Chubb.com.my)
• Ask about redundancy / backup centres and data retention (important for business continuity). (Chubb.com.my)
• Check whether they provide AI analytics (intrusion, loitering, LPR) if you need automated alerts and evidence clips. (secomsmart.com.my)
• Get a site survey and compare SLA for response times, maintenance, warranty and remote access/mobile apps.
• For multi-site or enterprise use, prefer firms with nationwide coverage and experience in similar industries (retail, logistics, banking).

Next steps (practical)

• Shortlist 3 providers above and request: (1) a site survey proposal, (2) CMS escalation workflow, (3) sample SLA and pricing for monitoring + installation.
• If you want, tell me the city/region in Malaysia and whether this is for home, small business or enterprise, and I can produce a tighter short-list with contact pages and typical pricing ranges.

If you’d like, I can pull direct contact pages and recent customer reviews for any of the companies above.