Short answer
- Keep AP simple, documented, and automated where possible.
- Use clear roles, a short invoice-to-pay workflow, approval thresholds, and basic controls (vendor setup, approvals, reconciliation).
- Lean teams often combine a credit card-first policy, weekly payment runs, basic AP automation (invoice capture + approvals), and outsourcing for peak load or complexity.
How a small startup typically handles AP (practical blueprint)
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Capture
- Invoices sent to a dedicated email ([email protected]) or uploaded to an AP tool.
- Use OCR / invoice capture to avoid manual retyping (even simple tools shrink effort).
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Triage & enter
- One person (office manager/bookkeeper/virtual assistant) checks invoices, enters key fields into the accounting system (vendor, date, due date, amount, GL code, PO/contract ref).
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Approve
- Route invoices to the appropriate approver (owner, hiring manager, team lead) with a simple approval matrix (see example below).
- Use automated routing by amount/department where possible. If email only, require an approving reply or e-sign.
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Schedule & pay
- Batch payments (weekly or twice monthly) to consolidate bank/ACH/card costs and reduce admin.
- Prefer electronic payments (ACH, virtual cards, Bill Pay) for traceability; use cards for small recurring subscriptions to simplify.
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Record & reconcile
- Mark invoices as paid in the accounting system when payments go out. Reconcile bank and card statements weekly or monthly.
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Archive & audit trail
- Keep scanned invoices and approval evidence attached to each AP record for audits and due diligence.
Roles & options for a small team
- Founder/CEO: approves high-level or high-dollar spends if team small.
- Office manager / operations lead: day-to-day invoice processing, vendor communications.
- Bookkeeper / part-time accountant: coding, month-end accruals, reconciliations.
- Virtual assistant / outsourced AP: low-cost capture, data entry.
- Fractional CFO: policy, approvals, cash forecasting (when needed).
Approval matrix (example)
- <$500: team lead or office manager
- $500–$5,000: department head
- $5,000–$25,000: VP/COO
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$25,000: CEO or board sign-off
Policies & controls you should implement immediately
- Single vendor master file owner — one person creates vendor records, with second-person review for new vendors.
- Two-person rule for changes to bank details (always verify via previously known contact method before changing payment information).
- Approval thresholds (as above).
- Segregation of duties as you grow: the person approving invoices should not be the person cutting payments and reconciling bank statements.
- Require contracts or POs for recurring or large purchases.
- Regular reconciliation of AP aging and bank accounts.
Lean payment strategies to reduce workload
- Use corporate cards or virtual cards for subscriptions and small purchases (reduces invoicing).
- Net terms negotiation (30/45 days) — push vendors for longer terms when cash is tight.
- Consolidate vendors where sensible to reduce number of invoices.
- Weekly or twice-monthly payment runs to batch approvals and bookkeeping.
Automation & tools (what they solve)
- Invoice capture/OCR: cuts manual data entry.
- Approval workflow tools: route invoices, capture approvals, store audit trail.
- Bill pay / virtual card providers: make domestic/ACH/card payments, often integrate with accounting.
- Accounting software (QuickBooks, Xero, etc.): central ledger, vendor tracking, AP aging.
- Concierge/outsourced AP services: handle capture, approvals, and payments for a fee.
(If you want vendor names I can list a short set of popular options — tell me if you want product comparisons.)
Outsourcing and part-time help
- Bookkeeper/fractional accountant: handles coding, reconciliations, month-end.
- Outsourced AP provider: receives invoices, does data entry, runs approvals and payments. Good for rapid scaling without hiring FTEs.
- Virtual assistants: cost-effective for simple capture and vendor follow-ups.
Monthly and weekly checklist (practical cadence)
- Weekly: process new invoices, run payments, clear bank transactions.
- Monthly: reconcile bank and card accounts, update AP aging, post accruals for unpaid invoices.
- Quarterly: review vendor master list, renegotiate terms, audit approvals and controls.
Metrics to watch (even for tiny teams)
- AP aging (0–30, 31–60, 61–90, >90 days)
- Days Payable Outstanding (DPO) — how long on average you take to pay vendors
- Invoice cycle time (receipt → approval → payment)
- Number of invoices per AP FTE / week (to plan hiring or outsourcing)
Scaling signals — when to hire or change process
- If invoice volume > ~150–200/month or AP becomes a regular bottleneck or you see frequent payment mistakes, hire a dedicated AP/bookkeeper or outsource.
- If approvals take more than a few days regularly and vendors complain, add automated routing or reduce approvers.
- If you introduce payroll, stock comp, or international vendors, add stronger controls and possibly a full-time finance hire.
Common pitfalls and how to avoid them
- No single place for invoices → missed payments. Fix: central invoice inbox + capture tool.
- Too many approvers for small spends → slow payments. Fix: clear thresholds + delegated authority.
- Changing vendor bank details by email → fraud risk. Fix: mandatory phone verification to known contact.
- Paying vendors manually every day → high admin cost. Fix: batch payments and use ACH/virtual cards.
Simple SOP (one-page template you can copy)
- Invoices are emailed to [email protected].
- Operations checks inbox daily, uploads invoice to accounting system, enters vendor, amount, due date, GL code, and tags requested approver.
- Approver receives link; must approve/reject within 48 hours (auto-approve to CFO if no action after 5 days for certain small-dollar categories).
- AP runs payments every Tuesday and Friday. Emergency payments require CEO sign-off.
- Bookkeeper reconciles bank and cards weekly and files invoices in cloud storage with the AP entry.
- Monthly AP aging report to CFO on the 3rd business day of each month.
Final tips
- Start simple and document it. Complexity can be introduced later.
- Automate the highest-effort tasks first (capture and approvals).
- Keep controls lightweight but effective — the goal is fast, auditable payments without unnecessary overhead.
If you’d like, I can:
- Draft a one-page SOP tailored to your company size and invoice volume, or
- Suggest a short list of tools (capture, payments, accounting) matched to whether you prefer low-cost/manual, mid-range automation, or fully-outsourced AP.