I don’t have enough information yet to tell whether a specific telehealth service is real. Tell me the service name, the website URL, or upload a screenshot and I’ll check it.

Meanwhile, use this checklist to verify a telehealth service (especially for Australia):

Quick legitimacy checks

• Provider registration: Are the clinicians’ names listed and can you verify they’re registered with AHPRA (Australian Health Practitioner Regulation Agency)?
• Business identity: Is there an ABN/ACN on the site you can look up via the Australian Business Register?
• Contact details: A legitimate service lists a real street address, landline phone number and an email. Verify the phone number works.
• Secure website: URL begins with https:// and the certificate matches the domain.
• Clear fees & billing: Price or billing method is clear; cancelation/refund policy exists.
• Privacy & consent: There’s a privacy policy describing how health data is stored and who can access it.
• Telehealth-specific info: The site explains telehealth processes, emergency instructions, and who is eligible.
• Payment methods: Trusted payment processors (cards, PayPal). Be cautious if they insist on crypto, gift cards or bank transfer only.
• Reviews & reputation: Search for independent reviews, news articles, or complaints. Be cautious of only five-star reviews or many fake-looking testimonials.

Where to verify (Australia)

• AHPRA to check practitioner registration.
• Australian Business Register / ABN lookup for the business identity.
• ACCC or Scamwatch for reported scams and warnings.
• Medicare information pages for telehealth rules (if it claims Medicare rebates).

Red flags (stop and investigate)

• No clinician names or verifiable credentials.
• Requests for unusual payments (crypto, gift cards) or upfront large payments.
• Poorly written website, broken links, or obvious copy from other sites.
• Unsolicited texts/calls with a link asking for medical or financial details.
• Pressure to share Medicare details, bank details, or identity documents over insecure channels.

Immediate steps if you think it’s a scam

• Don’t pay and don’t share more personal/financial information.
• Take screenshots and save any messages.
• Report to Scamwatch (ACCC) and to your bank if you already paid.
• If the service treated you and you’re concerned about clinical care, contact your regular GP or local emergency services if it’s urgent.

If you paste the site URL, the service name, or upload a screenshot I’ll investigate specific details (AHPRA checks, ABN lookup, domain/security, and any reported complaints).