Short answer
- Australia’s Medicare telehealth (MBS) items are published on Services Australia and MBS Online. Telehealth is now the umbrella term for video and phone services; video and phone have separate MBS item numbers. For the definitive, up‑to‑date item lists and billing rules use Services Australia’s “Telehealth billing codes for MBS items” and the MBS Online telehealth factsheets. (servicesaustralia.gov.au)
Key points (current as of Oct 2, 2025)
- From 1 March 2025 many MBS items were updated and the wording was clarified so “telehealth” refers to both video and phone, while attendance items are specified as “video attendance” (with separate telephone items where allowed). (servicesaustralia.gov.au)
- Video is the preferred substitute for face‑to‑face consultations; phone may be used where clinically appropriate, but video and phone use different item numbers and different eligibility rules. (servicesaustralia.gov.au)
- There are large sets of telehealth item numbers by clinician type (GPs, specialists, psychiatrists/mental‑health, allied health, nurse practitioners, midwives, etc.). Example ranges seen on the Services Australia page include item groups in the 91xxx–92xxx and 91xxx (allied/psychology) series (e.g., video items 91818–91821 for focussed psychological strategies; video CCM plan items such as 92029). See the Services Australia table(s) for full mappings. (servicesaustralia.gov.au)
- New telehealth items were phased in during 2025 (for example new video/telephone attendance items introduced from 1 July 2025 and other MBS updates published in 2025). Always check effective dates noted on the MBS Online factsheets. (mbsonline.gov.au)
Where to find the full, official item lists and rules
- Services Australia — “Telehealth billing codes for MBS items” (detailed tables mapping clinicians/services to video and phone item numbers, plus billing rules). Use this page for billing guidance. (servicesaustralia.gov.au)
- MBS Online (Department of Health / MBS Online factsheets and news) — for official MBS item descriptions, explanatory notes, and published changes with effective dates. Search MBS Online for “telehealth” or specific item numbers. (mbsonline.gov.au)
Practical tips
- Always confirm whether the item you plan to claim is a “video attendance” item or a “telephone” item (they have different numbers and different limits). (servicesaustralia.gov.au)
- Check the effective date and any eligibility/location rules (e.g., some group allied‑health telehealth items have distance and Modified Monash requirements). (servicesaustralia.gov.au)
- For final billing and claim submission use the item number exactly as listed on MBS Online / Services Australia and keep documentation of clinical appropriateness for telehealth (video preferred). (servicesaustralia.gov.au)
If you want, I can:
- look up the exact MBS item numbers for a specific service (e.g., GP short/long consults by video/phone, psychiatry telehealth items, or an allied‑health item) and show the current effective dates and billing rules.