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telehealth pricing comparison Australia

Prompt

Last updated 2nd October 2025

Domain count
racgp.org.au
1
lenamedical.com.au
2
psychpoint.com.au
1
Citations count
40
12
13
15
Brands Discovered
22
12
9
1

Original answer

Here’s a concise, up-to-date telehealth pricing comparison for Australia (current as of 2 October 2025). I’ve included typical private fees, Medicare rebate guidance, and practical tips to reduce out‑of‑pocket costs. Where relevant I’ve cited sources for the major fee/rebate figures.

Key points (summary)

  • GP telehealth: private fees commonly A$80–$200 per consult; Medicare rebates for standard GP consultation items are around A$19.60 (level A) → A$122.15 (level D) after the July 2024 indexation — gap depends on the clinic’s fee and whether the practice bulk-bills. (RACGP.org.au)
  • Specialist telehealth: typical private video consults commonly A$200–$400 (initials higher); Medicare rebates vary by specialist item and are generally lower than the private fee so out‑of‑pocket gaps of A$100+ are common. (Examples vary by specialty and clinic). (lenamedical.com.au)
  • Psychology / allied mental-health telehealth: private 50–60 minute sessions commonly A$150–$300; Medicare rebates for psychologist telehealth items (focused psychological strategies) are in the range of about A$70–A$141 depending on item and provider type — typical gap around A$60–$140 per session. You normally need a GP Mental Health Care Plan (MHTP) to claim. (Psychpoint.com.au)
  • Allied-health (physio, dietetics, speech pathology) telehealth: fees vary widely (A$60–$200+); some services attract MBS rebates under Chronic Disease Management (CDM) plan items but these depend on item numbers and eligibility. (devinlam.id.au)
  • Bulk‑billing and incentives: bulk-billing eliminates patient fees when offered; bulk-billing rates have been declining in many areas and federal incentives have been introduced to increase bulk-billing for eligible groups — availability varies by practice and location. (theguardian.com)

Detailed breakdown

  1. General Practitioners (GPs)
  • Typical private telehealth fees: roughly A$80–A$200 for standard consultations (shorter consults at lower end, long/complex consults at higher end). Many clinics charge the same fee for telehealth as in‑person. Example clinic schedules show standard fees around A$95–A$187 with Medicare rebates applied. (princehenrymedical.com.au)
  • Medicare rebates: after indexation (1 July 2024) Level B (standard) rebate ≈ A$42.85; Level C ≈ A$82.90; Level D ≈ A$122.15. If a practice bulk‑bills you, out‑of‑pocket = A$0; otherwise the gap = clinic fee minus the applicable rebate. (RACGP.org.au)
  1. Specialists
  • Typical private telehealth fees: commonly A$200–A$400 for a specialist consult (initial appointments often more expensive than follow-ups). Medicare rebate amounts depend on the specialist item number (wide variation) and typically leave a significant gap for privately billed consults. Check the specialist’s practice for exact gap. (lenamedical.com.au)
  1. Psychologists and focused psychological services
  • Typical private fees: many private psychologists charge A$150–A$300 for a 50–60 minute telehealth session (some practices are lower or higher). Examples: A$150–A$240 common in private telehealth clinics. (remotepsych.com.au)
  • Medicare rebates: for MBS “focused psychological strategies” telehealth items the rebate for a ~50‑minute clinician session is commonly around A$92–A$141 depending on item and clinician (registered vs clinical psychologist / exact MBS item). Under a GP Mental Health Treatment Plan you can claim a limited number (normally 10 sessions per calendar year as of late 2024–2025 unless changed). Expect out‑of‑pocket (gap) typically A$60–A$140 per session depending on provider fee. (Psychpoint.com.au)
  1. Allied health (physio, dietetics, speech pathology, OT)
  • Fees vary widely: telehealth can be cheaper than in‑person with many providers charging A$60–A$200+ per session. Some allied health services can be subsidised under Chronic Disease Management (CDM) plans if you meet criteria — rebates and eligibility depend on specific MBS items and referral types. (devinlam.id.au)

How Medicare telehealth rebates and rules affect costs

  • Medicare rebates are specific to MBS item numbers (and were indexed in July 2024). Telehealth rebates often mirror the in‑person item but some temporary/exception items have changed since COVID — check the MBS or your practitioner for the exact item used. Rebate availability can depend on whether the patient/practice met an “established relationship” requirement in some cases (rules have been updated since 2022–2024). (RACGP.org.au)

Real-world examples (what patients are paying)

  • Many metropolitan GP clinics list patient gaps after rebate in the A$36–A$60 range for standard consults, with larger gaps for after‑hours or long consults. Some clinics charge higher (A$100+ gap) depending on pricing policy. Bulk‑billing still available for concession holders, children and some targeted groups but availability is patchy. (Emeline.com.au)

Tips to reduce out‑of‑pocket telehealth costs

  • Ask the clinic/practitioner before booking: will they bulk‑bill, what is the private fee, and what Medicare item/rebate will they claim? (This avoids surprises.) (brisbanecitydoctors.com.au)
  • Use a GP Mental Health Treatment Plan (MHTP) where appropriate to claim psychology rebates. Confirm number of subsidised sessions available at the time you book. (Tele-Psychs.com.au)
  • Check eligibility for Chronic Disease Management (CDM) allied‑health items or concession‑targeted bulk‑billing incentives. (www9.Health.gov.au)
  • Compare providers (some dedicated telehealth services offer lower gaps than traditional practices). (Telesol.com.au)

Limitations and what I checked

  • Prices vary by clinic, clinician seniority/specialty, location (metro vs regional) and appointment length. I pulled representative clinic fee pages and Medicare/MBS guidance — the most load‑bearing facts above (rebate levels, typical private fee ranges, bulk-billing trends) are cited. If you want a price comparison for a specific suburb, specialty, or named clinic I can look up and compare exact current fees for you. Sources used include clinic fee pages, RACGP/MBS updates and telehealth practice pages. (princehenrymedical.com.au)

Would you like:

  • A short comparison for a specific city/suburb (e.g., Sydney CBD, Melbourne inner, regional NSW)? or
  • A printable checklist/email template you can send to clinics to ask about telehealth fees and rebate items?

(If you want an exact quote for particular providers I’ll fetch and compare current published fees.)

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

RACGP

30%
90%
0%
0%
Neutral
2
🥈

Hola Health

30%
0%
0%
90%
Neutral
3
🥉

Medicare

30%
0%
90%
0%
Neutral
4

Prince Henry Medical

27%
80%
0%
0%
Neutral
5

GP2U

27%
0%
0%
80%
Neutral
6

Lena Medical

25%
75%
0%
0%
Neutral
7

24-7 MedCare

25%
0%
0%
75%
Neutral
8

Remote Psych

23%
70%
0%
0%
Neutral
9

Psychpoint

23%
70%
0%
0%
Neutral
10

Someone.health

23%
0%
0%
70%
Neutral
11

Doctors On Demand

22%
0%
0%
65%
Neutral
12

Emeline

20%
60%
0%
0%
Neutral
13

Medmate

20%
0%
0%
60%
Neutral
14

Brisbane City Doctors

18%
55%
0%
0%
Neutral
15

13SICK

18%
0%
0%
55%
Neutral
16

Tele-Psychs

17%
50%
0%
0%
Neutral
17

My Telehealth Clinic

17%
0%
0%
50%
Neutral
18

Health.gov.au

15%
45%
0%
0%
Neutral
19

Abby Health

15%
0%
0%
45%
Neutral
20

Telesol

13%
40%
0%
0%
Neutral
21

The Guardian

12%
35%
0%
0%
Neutral
22

Devin Lam

12%
35%
0%
0%
Neutral
Domain
Title
LLM
URL
RACGP - 1 July 2024 MBS changes
Openai
Telehealth Consultation Cost Australia 2025 | Medicare Rebates & Pricing | Lena Telemedicine
Openai
Psychologists’ Reference: Psychology Fee Guide - Psych Point
Openai
What’s the pay? Psychologists, Pathways, Medicare… and you! – Devin Lam
Openai
No bulk billing GPs found in 10% of federal electorates for standard consultations, survey says
Openai
Doctor Fees | Prince Henry
Openai
Session Fees | Telehealth Psychology | Remote Psych
Openai
Our Fees | The Emeline
Openai
Telehealth Medicare Rebates - Fee structure - Brisbane City Doctors
Openai
Medicare Rebate Therapy Sessions | Online Therapy - TelePsych
Openai
Item 24 | Medicare Benefits Schedule
Openai
Fees | Online Booking and Payment | Telesol Psychology
Openai
onlinedoctoraustralia.com
Gemini
privatemedical.net
Gemini
medmate.com.au
Gemini
hola.health
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choice.com.au
Gemini
24-7medcare.com.au
Gemini
someone.health
Gemini
doctorsondemand.com.au
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13sick.com.au
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digitalhealth.gov.au
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mytelehealthclinic.com.au
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abbyhealth.app
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finder.com.au
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therapyroute.com
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nlm.nih.gov
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imarcgroup.com
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oursage.com.au
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remotestaff.com.au
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ihacpa.gov.au
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sagepub.com
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lenamedical.com.au
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softwareadvice.com.au
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medmate.com.au
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ibisworld.com
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qoctor.com.au
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commonwealthfund.org
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mindconnectionsshs.com.au
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