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out of pocket telehealth fees Australia

Prompt

Last updated 2nd October 2025

Domain count
lenamedical.com.au
3
servicesaustralia.gov.au
1
telecare.com.au
1
Citations count
26
6
6
14
Brands Discovered
9
7
3
2

Original answer

Short answer

  • Bulk‑billed telehealth = $0 out‑of‑pocket for eligible patients. (lenamedical.com.au)
  • Private GP telehealth consultations commonly cost about A$60–A$120; after the Medicare rebate (around A$40–A$43 for common GP items) typical out‑of‑pocket is roughly A$20–A$80 but it varies by clinic and consult length. (lenamedical.com.au)
  • Specialist telehealth and longer/complex consultations are usually much more (often A$200–A$400+), leaving larger out‑of‑pocket gaps after the rebate. (lenamedical.com.au)

What determines out‑of‑pocket cost

  • Whether the appointment is bulk‑billed (no charge) or mixed/private billing. Bulk‑billing availability differs by clinic, region and patient group (e.g. concession card holders, children, many rural/remote and Aboriginal Community Controlled Health Services). (servicesaustralia.gov.au)
  • The provider type (GP vs specialist vs allied health) and length/complexity of the consult. (Telecare.com.au)
  • Medicare rebate amount for the specific MBS telehealth item used (video or phone items are available for many item numbers). Recent MBS updates have refined telehealth item rules (for example changes in 2025 replacing some telehealth attendances with video attendance). (mbsonline.gov.au)

Typical price examples (approximate ranges observed in 2024–2025 reporting)

  • Bulk‑billed telehealth (eligible): $0. (lenamedical.com.au)
  • Private GP telehealth: A$60–A$120 fee → Medicare rebate typically ~A$40–A$43 → common out‑of‑pocket A$20–A$80. (lenamedical.com.au)
  • Private specialist telehealth: A$200–A$400+ (out‑of‑pocket varies widely). (theguardian.com)
  • Allied health telehealth: many services report modest gaps (e.g. A$50–A$100 out‑of‑pocket) but it depends on the practitioner and whether an allied‑health MBS item applies. (Telecare.com.au)

Other practical points

  • Always ask the provider before booking: is the consult bulk‑billed, what is the full fee, and what Medicare rebate will be claimed? Pricing varies by time of day, new vs existing patient, and region. (BrandRadar.org)
  • Concession card holders, children and many rural/remote patients are more likely to be bulk‑billed. Check eligibility for telehealth MBS items (some geographic or site-based rules may apply). (servicesaustralia.gov.au)
  • Private health insurance usually does not cover out‑of‑hospital consultation fees (it typically helps with admitted hospital costs). If cost is a concern consider public/community clinics, Aboriginal Community Controlled Health Services, or telephone triage lines. (theguardian.com)

If you want, I can:

  • Look up the usual telehealth fees for GPs, specialists or specific online clinics in your state/city, or
  • Show how to estimate your exact out‑of‑pocket cost for a particular MBS telehealth item if you give the item number or the type of consult.

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Medicare

80%
70%
90%
80%
Neutral
2
🥈

Doctors On Demand

57%
0%
90%
80%
Neutral
3
🥉

Hola Health

32%
0%
0%
95%
Neutral
4

Lena Medical Australia

30%
90%
0%
0%
Neutral
5

Services Australia

28%
85%
0%
0%
Neutral
6

Telecare

27%
80%
0%
0%
Neutral
7

MBS Online (mbsonline.gov.au)

23%
70%
0%
0%
Neutral
8

The Guardian

22%
65%
0%
0%
Neutral
9

BrandRadar

18%
55%
0%
0%
Neutral
Domain
Title
LLM
URL
Telehealth Consultation Cost Australia 2025 | Medicare Rebates & Pricing | Lena Telemedicine
Openai
Who can claim telehealth services under MBS or DVA - Health professionals - Services Australia
Openai
Telecare | Billing guide
Openai
MBS Online - MBS Telehealth Services
Openai
More Australians can't afford specialist fees. Experts say it's 'not in the spirit of Medicare'
Openai
BrandRadar.org - how much does online doctor cost Australia
Openai
lenamedical.com.au
Gemini
hhmp.com.au
Gemini
someone.health
Gemini
doctorsondemand.com.au
Gemini
choice.com.au
Gemini
hola.health
Gemini
penlewis.com
Perplexity
racgp.org.au
Perplexity
cockatoo.com.au
Perplexity
phillipmedicalcentre.com.au
Perplexity
teldoc.com.au
Perplexity
mbsonline.gov.au
Perplexity
medmate.com.au
Perplexity
lenamedical.com.au
Perplexity
healthoncentral.com.au
Perplexity
brighttax.com
Perplexity
health.gov.au
Perplexity
chapelhillfamilydoctors.com.au
Perplexity
sagepub.com
Perplexity
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