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best telehealth providers Australia 2025

Prompt

Last updated 2nd October 2025

Domain count
health.gov.au
1
support.hotdoc.com.au
1
gp2u.com.au
1
Citations count
26
7
9
10
Brands Discovered
21
10
9
7

Original answer

Here are leading telehealth providers in Australia in 2025, with a short note on what each is best for and sources. Information is current as of 2 October 2025.

Top telehealth providers (2025)

  • Healthdirect Australia — government-backed triage, after‑hours GP helpline and virtual GP services; best for free/low-cost urgent triage and official government-backed advice. (Health.gov.au)

  • HotDoc (Telehealth On Demand + practice platform) — widely used clinic booking platform with same‑day “Telehealth On Demand” for low‑complexity needs; best if you want to book with your regular practice or access same‑day GP through practices that use HotDoc. (HotDoc supplies telehealth infrastructure to many practices.) (support.HotDoc.com.au)

  • GP2U — long‑established Australian dedicated online GP practice (since 2011) offering booked video consults, prescriptions, referrals and Medicare processing where eligible; good for straightforward GP needs from a purpose‑built online practice. (GP2U.com.au)

  • Doctors On Demand (multiple on‑demand GPs) — 24/7 on‑demand telehealth with large patient base and many AHPRA‑registered GPs; good for rapid access and after‑hours GP consults. (doctorsondemand.com.au)

  • Hola Health / Doctors On Demand (Hola Health’s on‑demand GP service) — commercial app offering 24/7 Doctors On Demand, often billed as low‑cost, fast access for certificates, scripts and general advice. (hola.health)

  • Medmate (and similar low‑cost platforms) — low‑cost online GP consultations (examples in 2025 offering very low‑cost consults); good if cost is the primary concern — check current pricing and continuity-of-care options. (News.com.au)

  • Telecare / Teladoc Health (specialist + hospital partnerships) — Telecare is a leading Australian virtual specialist clinic; Teladoc expanded its Australian presence via acquisition/partnerships in 2025, strengthening specialist and hospital telehealth capacity — good for specialist virtual consults and health‑system integrations. (teladochealth.com.au)

How I selected these

  • Coverage (national availability and after‑hours/on‑demand options), clinical credentials (AHPRA‑registered clinicians), integration with local GPs/practices, and government‑backed services (Healthdirect). Recent product updates and acquisitions in 2024–2025 (platform expansions, Teladoc/Telecare activity) were used to identify leaders. (Health.gov.au)

How to choose the best one for you

  • Need urgent advice or a free triage line: use Healthdirect. (Health.gov.au)
  • Want continuity with your regular GP or practice bookings: use platforms your clinic uses (HotDoc, practice portals). (support.HotDoc.com.au)
  • Want a dedicated online GP practice with Medicare processing: GP2U. (GP2U.com.au)
  • Need fast, 24/7 access / after‑hours consults: Doctors On Demand, Hola Health. (doctorsondemand.com.au)
  • Need specialist virtual care / hospital integrations: Telecare (now part of Teladoc presence in Australia). (teladochealth.com.au)

Notes and cautions

  • Pricing, bulk‑billing options, and Medicare eligibility vary by provider, consultation type and patient circumstances — always check each provider’s current fees and Medicare rebate policy before booking. The Australian Department of Health’s telehealth rules (e.g., eligibility) remain relevant for Medicare‑funded telehealth. (Health.gov.au)
  • The telehealth market is active — acquisitions and new services (e.g., Teladoc–Telecare activity in 2025) may change offerings quickly. The items above reflect publicly available information current to 2 Oct 2025. (teladochealth.com.au)

If you want, I can:

  • Compare pricing and bulk‑billing options for 3–4 of these providers for your state/age/Medicare status; or
  • Find the nearest telehealth services that accept Medicare or bulk‑bill in your postcode (I’ll need your postcode).

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Doctors On Demand

60%
85%
0%
95%
Neutral
2
🥈

Hola Health

60%
80%
0%
100%
Neutral
3
🥉

Medmate

52%
70%
0%
85%
Neutral
4

Mind Connections Specialist Health Services

52%
0%
85%
70%
Neutral
5

PSYCH2U

48%
0%
80%
65%
Neutral
6

Healthdirect Australia

33%
100%
0%
0%
Neutral
7

HotDoc

32%
95%
0%
0%
Neutral
8

GP2U

30%
90%
0%
0%
Neutral
9

Updoc Australia

27%
0%
0%
80%
Neutral
10

Abby Health

27%
0%
80%
0%
Neutral
11

Instant Consult

25%
0%
0%
75%
Neutral
12

Wellvue

25%
0%
75%
0%
Neutral
13

TeleDoc

25%
0%
75%
0%
Neutral
14

Telecare

22%
65%
0%
0%
Neutral
15

Teladoc Health

22%
65%
0%
0%
Neutral
16

Australian Digital Health Agency

20%
0%
0%
60%
Neutral
17

Australian Health Practitioner Regulation Agency

20%
0%
0%
60%
Neutral
18

Coviu

20%
0%
60%
0%
Neutral
19

Doxy.me

18%
0%
55%
0%
Neutral
20

News.com.au

15%
45%
0%
0%
Neutral
21

Health.gov.au

15%
45%
0%
0%
Neutral
Domain
Title
LLM
URL
Telehealth | Australian Government Department of Health, Disability and Ageing
Openai
Getting Started with Telehealth On Demand – HotDoc Support
Openai
Home -
Openai
Telehealth Appointments - Doctors On Demand
Openai
Doctors on Demand Australia | 24/7 Online GP Consult - Hola Health
Openai
Hack to see GP for just $20 revealed
Openai
Teladoc Health Acquires Telecare - Teladoc Health
Openai
hola.health
Gemini
ensun.io
Gemini
choice.com.au
Gemini
medmate.com.au
Gemini
productreview.com.au
Gemini
mindconnectionsshs.com.au
Gemini
succeedhealthcare.com.au
Gemini
digitalhealth.gov.au
Gemini
remotestaff.com.au
Perplexity
abbyhealth.app
Perplexity
teledocaustralia.com.au
Perplexity
thehealthcaretechnologyreport.com
Perplexity
softwareadvice.com.au
Perplexity
medicalrepublic.com.au
Perplexity
healthdirect.gov.au
Perplexity
healthcaretransformers.com
Perplexity
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