The analysis on this page is derived from AI platform responses, providing a detailed view of brand visibility and positioning

best telehealth platform for prescriptions

Prompt

Last updated 8th October 2025

Domain count
instantscripts.com.au
1
ama.com.au
1
healthengine.com.au
1
Citations count
32
7
14
11
Brands Discovered
27
11
16
4

Original answer

Short answer

  • For Australians wanting reliable, fast prescriptions from an accredited clinician: InstantScripts, Healthengine (marketplace connecting to Medmate/SwiftDoc/Hola etc.), and Medmate/Updoc are among the most-used consumer-facing services. For clinicians/clinics wanting an e‑prescribing workflow, MedPrescribe is a strong option. (InstantScripts.com.au)

How to pick the “best” for you

  • Safety & legitimacy: choose services that use real, AHPRA‑registered doctors and issue legally conformant eScripts (electronic prescription tokens). Regulators (Medical Board/AHPRA and Digital Health/Dept of Health) expect real‑time clinical contact for safe prescribing and eScripts are the standard delivery method in Australia. If a service issues scripts after only a questionnaire or via an AI-only flow, that’s a red flag. (ama.com.au)
  • What you need prescribed: many platforms will not/should not prescribe controlled (Schedule 8) medicines, some specialist drugs, or certain repeat/complex therapies without an established clinical relationship or specialist oversight. Check each service’s exclusions before booking. (ama.com.au)
  • Cost & speed: marketplace/“on-demand” services (Healthengine, Medmate, Hola, InstantScripts listed on comparison sites) advertise very short waits and low fees for simple script or short telehealth consults; prices and wait times vary by service and by whether you need a full consult vs a repeat script. Comparison sites summarise typical price ranges. (Healthengine.com.au)
  • Pharmacy fulfilment & eScript support: prefer platforms that send eScripts (SMS/email token) and/or integrate with pharmacy delivery if you want home delivery or fast pickup. Most mainstream services support eScripts; confirm your local pharmacy accepts eScripts or ASL (Active Script List). (healthdirect.gov.au)

Short pros/cons of the commonly used Australian options

  • InstantScripts — pros: 24/7, focused on scripts and refills, many participating pharmacies and delivery; cons: may be limited for complex issues. (InstantScripts.com.au)
  • Healthengine (marketplace) — pros: large network, compares providers (Medmate, SwiftDoc, Hola etc.), competitive pricing and quick options for simple prescriptions; cons: selection may be influenced by commercial partners. (Healthengine.com.au)
  • Medmate / Updoc — pros: large, fast on‑demand consults and delivery options; cons: some services have attracted regulatory scrutiny for narrow, single‑issue business models (check current reputation). (adelaidenow.com.au)
  • MedPrescribe — pros: good choice if you run a clinic and want integrated, compliant e‑prescribing (SAS workflows, pharmacy fulfilment, templates); not a consumer marketplace. (MedPrescribe.com.au)

Regulatory & safety notes (important)

  • The Medical Board / AHPRA guidance emphasises that telehealth prescribing should normally involve a real‑time consultation and that prescribing on the basis of questionnaires alone is “not appropriate and rarely acceptable.” Choose services that provide live video/phone consults with an AHPRA‑registered practitioner. (ama.com.au)
  • The TGA/Australian regulators have investigated some telehealth providers for poor practices (example: nicotine vaping prescriptions routed to single pharmacies). Avoid platforms that lock you into one pharmacy or appear to prioritise sales over clinical assessment. (theguardian.com)

My practical recommendation (if you want a single pick)

  • If your need is a straightforward repeat or simple short‑term prescription: try InstantScripts or book via Healthengine’s telehealth marketplace to see price/availability and ensure the consult is with an AHPRA‑registered GP who issues eScripts. If you want continuity of care (chronic meds), use telehealth with your regular GP or a clinic that supports ongoing follow up. (InstantScripts.com.au)

If you want, I can:

  • Compare 3–5 specific services side‑by‑side (price, wait, eScript/delivery, restrictions) for your location (I’ll check current fees and pharmacy coverage), or
  • Show instructions on how to check whether a platform’s doctors are AHPRA‑registered and whether your pharmacy accepts eScripts.

Which would you prefer?

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Doctor on Demand

58%
0%
95%
80%
Neutral
2
🥈

Teladoc

53%
0%
85%
75%
Neutral
3
🥉

PlushCare

47%
0%
90%
50%
Neutral
4

HealthTap

40%
0%
75%
45%
Neutral
5

InstantScripts

33%
100%
0%
0%
Neutral
6

Healthengine

32%
95%
0%
0%
Neutral
7

GoodRx Care

32%
0%
0%
95%
Neutral
8

SwiftDoc

30%
90%
0%
0%
Neutral
9

Hola

28%
85%
0%
0%
Neutral
10

Medmate

27%
80%
0%
0%
Neutral
11

K Health

27%
0%
0%
80%
Neutral
12

Updoc

25%
75%
0%
0%
Neutral
13

MedPrescribe

23%
70%
0%
0%
Neutral
14

MDLIVE

23%
0%
0%
70%
Neutral
15

Amwell

22%
0%
0%
65%
Neutral
Domain
Title
LLM
URL
Telehealth Consultations - InstantScripts
Openai
Guidelines for telehealth supporting real time direct consultations a welcome move | Australian Medical Association
Openai
Online Prescriptions from $33 | Get a Prescription Online
Openai
eScript — electronic prescription | healthdirect
Openai
Telehealth target SA with a radical new quick GP consultation scheme
Openai
Prescribing Platform Australia | #1 e-Prescribing SaaS | MedPrescribe
Openai
TGA investigating telehealth websites prescribing nicotine vaping products for exclusive pharmacies
Openai
goodrx.com
Gemini
amazon.com
Gemini
teladochealth.com
Gemini
topflightapps.com
Gemini
healthline.com
Gemini
accio.com
Gemini
medtechfounder.com
Gemini
myshortlister.com
Gemini
virtuwell.com
Gemini
livehealthonline.com
Gemini
talkspace.com
Gemini
onlinedoctor.com
Gemini
doctorondemand.com
Gemini
everydayhealth.com
Gemini
telehealth.org
Perplexity
smartclinix.net
Perplexity
doctorondemand.com
Perplexity
walgreens.com
Perplexity
telehealth.com
Perplexity
amazon.com
Perplexity
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