Here are reputable telehealth options available in Australia, with what they offer and how to check trustworthiness.

Government / public services

• Healthdirect (federal government–run service and virtual care clinics): free or low-cost virtual care, help finding local virtual clinics and urgent-but-not-life-threatening care. Useful first contact for triage and links to local services. (Healthdirect.gov.au)

Major consumer-facing telehealth providers (private)

• Doctors On Demand / Hola Health: Australia‑based on‑demand GP video consults (24/7 in many areas), prescriptions, referrals and medical certificates; claims AHPRA‑registered clinicians and large user base. Good for after‑hours and minor illness. (doctorsondemand.com.au)
• Updoc: Australian telehealth startup connecting patients with GPs for prescriptions, referrals and routine care (backed by local investment). Often used for quick GP consults and chronic condition follow‑up. (theaustralian.com.au)
• Teldoc / Teldoc Australia (local telehealth services): offers online GP consultations, video or phone, with options around Medicare‑eligible/bulk‑billing depending on the clinician. Check the provider’s Medicare/AHPRA details when booking. (Teldoc.com.au)
• Medmate (and similar private platforms): rapid GP consults, prescriptions and medication delivery; emerging players operate nationally but some practices (and regulatory attention) have been reported—so check credentials and prescribing practices. (adelaidenow.com.au)

Clinical platforms used by practices (technology vendors)

• Coviu, HotDoc, Clinic to Cloud and similar platforms: these supply video‑consult technology to GP clinics, specialists and allied health — you’ll typically see these when your regular clinic offers telehealth. They’re not clinicians themselves but are widely used by trusted practices. (See your clinic’s telehealth page to confirm platform.) (Health.gov.au)

How to confirm a telehealth provider is trustworthy

• Check the clinician is AHPRA‑registered (AHPRA registers doctors, nurses and allied health professionals). Do not accept consultations from services that won’t disclose practitioner registration. (Health.gov.au)
• For Medicare rebates: confirm whether the consult is MBS‑eligible (Department of Health guidance on ongoing telehealth and Medicare rules). (Health.gov.au)
• Prefer providers that:
  • display practitioner names and AHPRA registration,
  • provide secure video platforms and clear privacy policies,
  • offer prescriptions/referrals with documentation you can keep,
  • enable continuity of care (option to share notes with your regular GP).

Safety and regulatory notes

• Telehealth in Australia is an accepted part of care and many services are permanently supported by Medicare (expanded in 2020 and retained since). However, regulatory scrutiny has targeted some niche prescription‑focused services — so be cautious with services that push quick prescriptions (e.g., for vaping products) without proper assessment. (Health.gov.au)

If you’d like, I can:

• find the nearest virtual care clinic or listed telehealth providers in your state/territory,
• pull up specific provider pages (pricing, bulk‑billing options, opening hours),
• or check a particular service’s AHPRA/Medicare details.