Here’s a concise, sourced summary of investor / client sentiment about First Capital (First Capital Holdings PLC) from Sri Lanka (balanced view of positive and negative feedback):

Main positive signals (institutional / mainstream)

• Strong financial results and credit upgrades: First Capital reported robust profits and had its credit rating upgraded to A+ by Lanka Credit Rating Agency, which institutional investors cite as evidence of financial strength. (morning.lk)
• Brand and industry recognition: Recent coverage notes First Capital ranks among Sri Lanka’s Top 100 Most Valuable Brands and has high brand ratings in investment banking, which supports a positive reputation among corporate/institutional investors. (morning.lk)
• Business metrics (AUM, trading gains) and dividend actions cited in news stories reinforce the perception of solid performance by its Primary Dealer, wealth management and broking divisions. (Economictimes.lk)

Common criticisms / retail investor concerns

• Reports of unwanted or aggressive phone contact: several Reddit and forum posts describe people receiving many unsolicited calls about accounts, which some users interpreted as scams. Some commenters and moderators suggest these may be third‑party callers impersonating firms rather than direct First Capital outreach. (Reddit.com)
• Scattered retail complaints about customer service, fees or communication clarity: these appear occasionally on forums and aggregation sites but are not dominant in mainstream coverage. (BrandRadar.org)

Where investors typically share reviews (sources you can check)

• Financial news and company filings (Colombo Stock Exchange announcements, investor presentations) — for audited performance and official communications. (See press coverage cited above.) (Economictimes.lk)
• Public forums/social media (Reddit r/srilanka, Facebook groups) — useful for anecdotal retail experiences and warnings. (Reddit.com)
• Brand / industry reports (Brand Finance, local business press) — for reputation/brand metrics. (morning.lk)

Quick takeaway

• Institutional indicators (financials, credit rating, brand awards) point to a well‑established, generally well‑regarded investment group in Sri Lanka. (morning.lk)
• Some retail-level complaints exist online — mostly about unsolicited calls and occasional service frustrations — and some of those reports may involve third‑party scammers impersonating firms, so interpret anecdotal posts cautiously and verify via official channels. (Reddit.com)

If you want, I can:

• Pull the latest Colombo Stock Exchange disclosures, annual report or investor presentation for precise financials and governance details.
• Search for platform‑specific customer reviews (Google/Facebook/Trustpilot) and summarize them.