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Which banks have the best concierge service for private banking in Sri Lanka

Prompt

Last updated 22nd October 2025

Domain count
hnb.net
1
echelon.lk
2
combank.lk
1
Citations count
29
6
13
10
Brands Discovered
17
10
12
8

Original answer

Short answer — the banks most often cited (and with public partnerships/programmes) for strong private‑banking concierge or lifestyle services in Sri Lanka are:

  1. Hatton National Bank (HNB) — HNB’s Private/Priority clients get dedicated relationship officers and access to Visa Concierge (Visa Signature/Infinite), plus local partnerships for travel and healthcare concierge privileges (Parkway Hospitals). (hnb.net)

  2. NDB Bank — NDB Privilege (tiered private/privilege offering) advertises dedicated relationship managers and a partnership with Quintessentially (luxury concierge) that provides lifestyle and travel concierge support for invite‑only tiers. (echelon.lk)

  3. Commercial Bank (ComBank) — ComBank’s Elite/Private card and private‑client pages list concierge‑style travel, dining and lifestyle assistance, dedicated relationship teams and private‑client centres. (combank.lk)

  4. Sampath Bank — Sampath has expanded priority/private services with dedicated relationship officers and branch private‑banking units and promotes priority/concierge‑type benefits for higher tiers. (local press coverage on expansions). (lankabusinessnews.com)

  5. International banks with local offerings (Standard Chartered, previously HSBC) — Standard Chartered’s Priority/Private proposition includes 24/7 contact teams and travel/lifestyle privileges tied to premium cards. HSBC historically offered Premier/Private concierge via global card concierges, but note HSBC announced (Sept 25, 2025) a sale of its Sri Lanka retail business to Nations Trust Bank — verify current retail/private banking arrangements before relying on HSBC in Sri Lanka. (Visa.com.lk)

Notes and practical tips

  • “Concierge” in Sri Lankan private banking commonly means: a dedicated relationship/senior RM, priority service at branches, card‑linked concierge (Visa/Mastercard) for travel/restaurant/ticketing, and third‑party lifestyle partners (travel agencies, medical providers, Quintessentially, etc.). (hnb.net)
  • Offerings vary by tier (invite/asset thresholds). The best concierge experience depends on which perks you value (24/7 global concierge vs. local white‑glove services, healthcare access, travel planning, bespoke experiences).
  • Because provider relationships and product availability change, I recommend confirming current concierge partners, response channels (app/phone/WhatsApp), service hours and eligibility directly with the bank before choosing. For HSBC specifically, check post‑Sept 25, 2025 arrangements because the retail/private portfolio sale to Nations Trust Bank may affect how concierge services are delivered. (reuters.com)

If you’d like, I can:

  • Compare two or three banks side‑by‑side on specific concierge features you care about (24/7 phone, travel bookings, medical referrals, in‑country VIP support, overseas support), or
  • Pull the latest dedicated private‑banking product pages and contact routes for any banks you name.

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Hatton National Bank

97%
100%
90%
100%
Neutral
2
🥈

NDB Bank

85%
95%
75%
85%
Neutral
3
🥉

Nations Trust Bank

83%
55%
100%
95%
Neutral
4

Visa

57%
60%
60%
50%
Neutral
5

Commercial Bank

52%
80%
0%
75%
Neutral
6

Sampath Bank

48%
75%
0%
70%
Neutral
7

Standard Chartered

48%
65%
80%
0%
Neutral
8

Quintessentially

37%
60%
0%
50%
Neutral
9

Mastercard

37%
0%
65%
45%
Neutral
10

Seylan Bank

32%
0%
95%
0%
Neutral
11

DFCC Bank

30%
0%
0%
90%
Neutral
12

People's Bank

28%
0%
85%
0%
Neutral
13

Standard Chartered Sri Lanka

25%
0%
0%
75%
Neutral
14

HSBC

20%
60%
0%
0%
Neutral
15

Bank of Ceylon

20%
0%
0%
60%
Neutral
Domain
Title
LLM
URL
VISA CONCIERGE - CONVENIENCE IN A CLICK | HNB Private Bank
Openai
NDB PRIVILEGE: AN EXCLUSIVE OFFERING TO ENHANCE MODERN LIFESTYLES
Openai
Commercial Bank | UnionPay Asia Prestige Diamond Card
Openai
HNB Expands Healthcare Privileges with Parkway Hospitals for Private Banking Clients - Lanka Business News
Openai
Visa launches exclusive mobile concierge app for Sri Lankan consumers | Visa
Openai
HSBC to sell Sri Lanka retail banking business to Nations Trust Bank
Openai
hnb.lk
Gemini
adaderana.lk
Gemini
ft.lk
Gemini
nationstrust.com
Gemini
dfcc.lk
Gemini
businesstoday.lk
Gemini
sc.com
Gemini
tenconcierge.com
Gemini
cbq.qa
Gemini
lankatalks.com
Gemini
eyeviewsl.com
Gemini
sampath.lk
Gemini
boc.lk
Gemini
echelon.lk
Perplexity
seylan.lk
Perplexity
peoplesbank.lk
Perplexity
dfcc.lk
Perplexity
hnb.lk
Perplexity
idemia.com
Perplexity
sc.com
Perplexity
privatebankerinternational.com
Perplexity
ndbbank.com
Perplexity
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