Short answer Yes — most major Australian private health insurers now offer virtual doctor/telehealth services to members (either directly via their own digital platforms or through partner providers). However, what’s offered, whether it’s free, discounted or claimable through your policy, and which member types are eligible varies by insurer and product. Key examples: Bupa, HCF, NIB and Medibank all provide member telehealth/G.P. services (details below). (media.Bupa.com.au)

What this usually looks like

• Direct or partner telehealth platforms: insurers commonly partner with online GP services (Blua, GP2U, hub.health, Medibank’s Online Doctor/Anywhere Healthcare, etc.) to let members book video/phone consults. (media.Bupa.com.au)
• Free or discounted member access: some funds offer a small number of free telehealth consults (e.g. Bupa’s three free telehealth GP bookings per person per year) or exclusive discounted pricing for members; others provide member-only pricing or rebate arrangements. (media.Bupa.com.au)
• Extras cover for allied‑health telehealth: many funds will pay benefits for eligible allied‑health or mental‑health services delivered by telehealth if those services are included in your Extras cover (physio, psychology, dietetics, etc.). Check your extras inclusions/limits. (NIB.com.au)

Important legal/coverage note (why Compare Health Insurance may not list GP cover)

• Australian law and the government’s Compare Policies site treat out‑of‑hospital GP and specialist consultations as Medicare‑funded services. Historically private insurers cannot “replace” Medicare for those services, so official policy comparators often do not list GP visits as a standard private-hospital benefit even though insurers now offer telehealth access through programs or partners. In practice this means insurers’ telehealth programs are offered under specific commercial arrangements (partner platforms, member perks or programs) rather than as a general “GP cover” line item. (uts.edu.au)

Examples (representative, not exhaustive)

• Bupa — Blua: offers members access to online doctors and in Oct 2024 launched a program giving eligible members three telehealth GP bookings per year at zero out‑of‑pocket. (media.Bupa.com.au)
• HCF — GP2U partnership: members can access GP2U online video/phone GP consults (member pricing/no‑gap options for eligible products). HCF also lists several digital mental‑health partners. (HCF.com.au)
• NIB — hub.health partnership: NIB provides access to hub.health GP telehealth with member pricing/exclusive offers; coverage for GP telehealth via private insurance differs by member type (e.g., overseas student/work visa products have different entitlements). NIB also covers telehealth for eligible allied‑health services under Extras. (NIB.com.au)
• Medibank — Online Doctor/Anywhere Healthcare & virtual mental health: Medibank runs/partners with virtual clinics (including services for OSHC members and specialist telehealth programs) and offers telehealth options for allied and mental health depending on cover. (medibankoshc.com.au)

Other funds

• Many other Australian insurers (NIB, ahm, Australian Unity, HBF, Teachers Health, etc.) also have telehealth information or partner services; the precise offering (which services, who’s eligible, fees, direct‑billing options and any annual limits) differs between funds and between hospital/extras products.

What I recommend you do next (quick checklist)

• Check your specific policy summary/MyMedibank/MyBupa/MyHCF/online account for telehealth inclusions, waiting periods and whether telehealth consults are included, discounted or run via a partner. (media.Bupa.com.au)
• If you want to compare products specifically for telehealth access, look on each insurer’s telehealth/online doctor page or call member services — the government Compare site may not show these member programs because GP visits remain a Medicare area. (uts.edu.au)

If you want, I can:

• Check your insurer/product (name of fund and exact product) and summarize the telehealth benefits and any costs/eligibility for you; or
• Pull together direct links and the small-print (who’s eligible, how many free consults, partner provider names) for 3–5 specific insurers you care about.

Which would you like me to do?