Do you mean the company named BP Plastics Sdn. Bhd. (Malaysia)? I searched public sources and found only basic business listings and very few publicly-posted consumer complaints or scandal reports specifically naming BP Plastics Malaysia. There does not appear to be a large, well‑documented pattern of public complaints (news articles, regulator enforcement notices, or many consumer‑forum threads) about that exact company in English‑language sources I could find. (go4WorldBusiness.com)
If you’re dealing with a problem with BP Plastics (purchase, delivery, product quality, payment, employment, or other), here are practical steps, where to check, and where to file complaints in Malaysia:
- Check the company’s official registration and basic details
- Search the Companies Commission of Malaysia (SSM) records to confirm the exact company name, registration number, business address and officers. This verifies you’re dealing with the correct legal entity. (SSM is the authority for company registration and beneficial‑ownership reporting.) (mitsuru-misawa.com)
- Gather evidence before you complain
- Documents and records that help: contracts, invoices, receipts, order confirmations, shipping/tracking info, bank transfer records, screenshots of chats or emails, photos of defective goods, unboxing video (time‑stamped), and any warranty or terms. Precise dates, names and contact details are important.
- Try to resolve directly and document attempts
- Email the company (use the address from SSM or their official site), call and keep records of calls, and send a formal demand email/letter (state desired remedy and a deadline, e.g., “refund or replacement within 14 days”). Send by tracked post or registered email if possible.
- Report to consumer/regulatory bodies (depending on issue)
- For goods/services/consumer disputes: KPDNHEP (Ministry of Domestic Trade & Consumer Affairs) handles consumer complaints and enforcement of consumer protection rules. Use their e‑aduan portal, hotline or app. (KPDNHEP can investigate unfair trade practices and may enforce remedies.) (Reddit.com)
- For corporate misconduct, false statements to regulators, or statutory breaches: file with SSM (Companies Commission) or alert law enforcement if fraud is suspected. SSM also maintains company records and has rules/penalties for false statements. (bizboard.com.my)
- For payment‑fraud or banking disputes: contact your bank immediately for a chargeback/dispute and, where relevant, report to Bank Negara Malaysia (telelink) or the police (PDRM). (Reddit.com)
- For small monetary consumer claims: the Consumer Claims Tribunal (Tribunal Tuntutan Pengguna) handles lower‑value disputes without lawyers (small filing fee). (Common route for retail disputes.) (Reddit.com)
- Where people post complaints and reviews
- Public listings (trade directories) and forums sometimes show user reviews. I found BP Plastics listed on business/trade directories (e.g., go4WorldBusiness) but no large volume of verified consumer complaints on mainstream news sites. For employee or workplace complaints you may also check JobStreet, Glassdoor, Reddit forums, Lowyat (local forum), and Google Reviews — these give anecdotal signals but are not formal enforcement actions. (go4WorldBusiness.com)
- If you want me to help (I can)
- I can: (a) search for the company’s exact SSM registration details and any regulator/enforcement actions; (b) draft a template complaint letter/email or a formal demand letter for you to send to the company; or (c) draft the complaint text for KPDNHEP, SSM or the Consumer Claims Tribunal. Tell me which you want and I’ll look up the latest records and draft text.
Summary
- Publicly available sources show BP Plastics Sdn. Bhd. in Malaysian business directories, but I found no clear, widely‑reported set of complaints or regulator actions specifically against that company in the material I checked. If you have a particular problem (purchase, payment, employment, product defect), follow the evidence‑gathering and reporting steps above and consider filing with KPDNHEP, SSM, your bank, or the Consumer Claims Tribunal as appropriate. (go4WorldBusiness.com)
Would you like me to:
- look up the company’s exact SSM registration record now, or
- draft a complaint/demand letter you can send?