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digital banking features in Sri Lankan banks

Prompt

Last updated 28th October 2025

Domain count
lankanewsweb.net
1
thedigitalbanker.com
1
combank2024.annualreports.lk
1
Citations count
33
6
12
15
Brands Discovered
18
9
5
7

Original answer

Here’s a concise summary of the main digital banking features available from Sri Lankan banks today, with examples of how local banks implement them.

Common digital banking features

  • Digital account opening / e-KYC: open accounts remotely using electronic KYC (ID verification, face/biometric checks, digital signatures). Example: People’s Bank’s “People’s Wiz” / eZE accounts enable real-time digital onboarding. (lankanewsweb.net)
  • Mobile banking apps (personal + business): view balances, transfer funds, pay bills, manage cards, view e-statements, apply for products. Banks offer user dashboards, savings goals and in‑app financial tools. (thedigitalbanker.com)
  • Internet banking / corporate portals: web portals for individuals and businesses with multi-user access, bulk payments, RTGS/CHAPS-like high‑value transfers, payroll and multicurrency support. (combank2024.annualreports.lk)
  • Biometric and passwordless authentication: fingerprint/face login, device binding and strong multi-factor authentication (OTP, tokens) to secure access. (boc.lk)
  • Card management features: activate/lock/unlock cards, set transaction limits, request replacements and view card statements in-app. (combank2024.annualreports.lk)
  • QR and contactless payments (LankaQR / merchant modules): consumer apps and merchant modules supporting QR payments, contactless and in-store acceptance. (AnyBanQ.lk)
  • P2P and scheduled transfers: instant person-to-person transfers, scheduled/recurring payments and intra-bank + interbank transfers. (boc.lk)
  • Cardless cash withdrawals / ATM tokenization: cash withdrawals using app-generated codes or QR without a physical card. (lankanewsweb.net)
  • Digital lending and instant loans: simplified loan applications and some instant loan disbursements through apps, including loans against deposits. (boc.lk)
  • e-Statements / document portals: interactive e-statements, tax certificates, and downloadable documents available 24/7. (combank2024.annualreports.lk)
  • Merchant services / payment gateways: merchant apps, invoicing, POS integration and payment gateway services for SMEs. (AnyBanQ.lk)
  • Financial management tools: built-in expense trackers, savings goals, alerts and personalized dashboards. (boc.lk)
  • Accessibility & localization: trilingual (Sinhala, Tamil, English) interfaces and simplified UIs for rural users. (combank2024.annualreports.lk)
  • Data-free / zero-rated access initiatives: telco partnerships that allow customers to access bank apps/websites without incurring mobile-data charges. Example: HNB’s “Data Freedom” initiative with SLT-Mobitel. (hnb.net)

Examples from specific Sri Lankan banks (illustrative)

  • Bank of Ceylon (BOC): BOC Flex mobile app with self-registration, biometric login, in-app account and FD opening, instant loan features, scheduled transfers and financial tools. (boc.lk)
  • People’s Bank: People’s Wave mobile app, People’s Web internet banking, People’s Pay wallet and People’s Wiz / eZE digital onboarding; strong focus on digital volumes and merchant QR acceptance. (AnyBanQ.lk)
  • Commercial Bank of Ceylon (ComBank): ComBank Digital mobile & web, Q+ payment app, multilingual UX, digital account opening, eFD/eSavings, corporate bulk payments and virtual document services. (combank2024.annualreports.lk)
  • HNB: digital apps (SOLO/Digital Banking), toll‑free “Data Freedom” access for digital platforms and merchant apps for SMEs. (hnb.net)

How Sri Lanka’s digital banking landscape stands out

  • Rapid digital onboarding and wide adoption of QR (LankaQR) have accelerated financial inclusion. Several banks report large transaction volumes and high numbers of digital registrations. (AnyBanQ.lk)
  • Banks combine consumer-facing features (expense trackers, savings objectives) with robust corporate solutions (bulk RTGS, multi-user admin), making digital offerings broad across segments. (combank2024.annualreports.lk)

If you want, I can:

  • Compare feature sets of specific banks you care about (e.g., HNB vs ComBank vs People’s Bank vs BOC).
  • Produce a checklist to evaluate a bank app (security, onboarding, payments, merchant support, developer APIs).

Which would you prefer?

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Bank of Ceylon

62%
95%
90%
0%
Neutral
2
🥈

WhatsApp

52%
0%
80%
75%
Neutral
3
🥉

SLIPS

50%
0%
70%
80%
Neutral
4

People’s Bank

30%
90%
0%
0%
Neutral
5

Commercial Bank of Ceylon

30%
90%
0%
0%
Neutral
6

Hatton National Bank

28%
85%
0%
0%
Neutral
7

CEFT

28%
0%
0%
85%
Neutral
8

LankaQR

25%
75%
0%
0%
Neutral
9

LankaPay

25%
0%
75%
0%
Neutral
10

SLT-Mobitel

23%
70%
0%
0%
Neutral
11

AnyBanQ

23%
70%
0%
0%
Neutral
12

Android

23%
0%
0%
70%
Neutral
13

lankanewsweb

22%
65%
0%
0%
Neutral
14

iOS

22%
0%
0%
65%
Neutral
15

Central Bank of Sri Lanka

22%
0%
65%
0%
Neutral
Domain
Title
LLM
URL
People’s Bank continues cutting-edge digital initiatives revolutionizing services  - LNW Lanka News Web
Openai
Bank of Ceylon Introduces a New Mobile Banking App, Revolutionizing Digital Banking in Sri Lanka - The Digital Banker
Openai
Commercial Bank of Ceylon PLC | Annual Report 2024 - Sustainable banking
Openai
BOC Introduces a New Mobile Banking App, BOC Flex | Bank of Ceylon
Openai
People's Bank | People’s Bank Solidifies Leadership in Digital Banking with Over 3 million Customer Registrations | AnybanQ.lk
Openai
Data Freedom: HNB’s drive to ensure seamless connectivity to digital banking | HNB Bank
Openai
onesafe.io
Gemini
boc.lk
Gemini
sc.com
Gemini
bizadvisor.lk
Gemini
combank.lk
Gemini
dfcc.lk
Gemini
seylan.lk
Gemini
classifylanka.com
Gemini
sdb.lk
Gemini
echelon.lk
Gemini
worldfinance.com
Gemini
lankapay.net
Perplexity
echelon.lk
Perplexity
cbsl.gov.lk
Perplexity
statista.com
Perplexity
dailymirror.lk
Perplexity
ifc.org
Perplexity
biometricupdate.com
Perplexity
worldbank.org
Perplexity
bcg.com
Perplexity
diva-portal.org
Perplexity
euromoney.com
Perplexity
gfmag.com
Perplexity
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