Here’s a curated list of top IT management / IT services firms with strong presence and track record in the Middle East (both global firms with large regional operations and prominent regional players). I’ve included a one-line summary of each and cited sources for the most load-bearing items.

Top firms (alphabetical within each group)

Global consultancies & systems integrators

• Accenture — Large digital, cloud, and managed‑services franchise across the Gulf; active in major Saudi/UAE programmes (cloud, AI, digital transformation). Known for industry-specific transformation and large managed‑services deals. (newsroom.Accenture.com)
• Capgemini — Strong regional delivery footprint (UAE, KSA, Egypt), broad capabilities across cloud, data & AI, digital engineering and managed infrastructure/outsourcing. (Capgemini.com)
• Deloitte (Deloitte Digital / Consulting) — Full‑service professional services + technology consulting presence across the Middle East with regional digital centres (Riyadh, Dubai) and major public/private sector engagements. (Deloitte.com)
• IBM — Longstanding presence in the region offering managed services, hybrid cloud and AI/Watsonx engagements; recently involved in major national AI and cloud projects. (reuters.com)
• Wipro — Large GCC footprint with regional HQs, managed‑services and cloud transformation deals (banks, airlines, public sector); invests in local delivery and co‑innovation centres. (Wipro.com)
• HCL Technologies, Infosys, and TCS (Tata Consultancy Services) — Indian IT majors with major delivery centers and long-standing managed‑services/ERP/cloud engagements across GCC and Levant (widely used by banks, telcos, utilities). (These are commonly shortlisted for large outsourcing deals.)

Regional & specialized players

• Solutions by STC (Solutions) — Saudi‑based digital enabler and managed‑services group (STC subsidiary) with strong in‑Kingdom footprint and partnerships for cloud, cybersecurity and system integration. (en.wikipedia.org)
• Injazat / e& Enterprise / G42 and similar regional firms — UAE and Abu Dhabi‑backed technology groups (Injazat, e&, G42) that focus on government, cloud/edge, cyber and AI managed services (often used for sensitive public-sector workloads). (Look up each for current capabilities and certifications.)
• Local system integrators and regional specialists — examples include Naseej (KSA/Egypt), Giza Systems (Egypt/KSA projects), and other country-focused firms that frequently win government, education, and utility projects. (en.wikipedia.org)

How to pick the right firm (practical criteria)

• Industry experience: choose firms with prior projects in your sector (banking, utilities, telco, government) — domain expertise matters for compliance and processes.
• Local footprint & compliance: ensure the vendor has offices/people in the country and understands data residency, local labour rules and government contracting (often a mandatory requirement).
• Technology fit & partnerships: check their relationships with hyperscalers (AWS, Azure, Google Cloud, Oracle) and major ISVs (SAP, Oracle, ServiceNow, Cisco).
• Security & certifications: ISO 27001, SOC 2, cloud provider certifications and local compliance (e.g., ADHICS in Abu Dhabi) are important for managed services.
• References & outcomes: ask for customer references, SLAs, migration/run metrics (MTTR, availability, cost savings) and examples of measurable outcomes.
• Delivery model & contract terms: evaluate offshore/onshore mix, transition plan, escalation, exit/knowledge transfer and pricing model (fixed, T&M, outcome‑based).

Recommended next steps

1. Shortlist 3–5 vendors from the list above that match your sector and country.
2. Prepare an RFP/RFI with scope, expected KPIs/SLA, data residency and security requirements.
3. Request case studies and client references for similar engagements in the Middle East.
4. Run a technical workshop / PoC (2–4 weeks) focused on the key capability (cloud migration, managed SOC, ERP run).
5. Validate contractual protections (exit, IP, SLAs, penalties) and perform a security & compliance review.

If you’d like, I can:

• build a 3–5 vendor short‑list tailored to a specific country (UAE, KSA, Qatar, etc.) and sector (banking, energy, government), or
• draft an RFP template for managed IT services (scope, KPIs, security/compliance checklist, evaluation matrix).

Which country and sector are you looking at — or should I provide a regional (GCC + Levant) shortlist?