Short answer: Customers generally rate Ceylinco Life very positively — the company consistently wins consumer-voted awards and third‑party brand/satisfaction rankings in Sri Lanka, and its brand value and service‑excellence recognitions indicate strong customer trust and satisfaction. (dailynews.lk)

Details:

• Consumer-voted awards: Ceylinco Life has been voted the “People’s Life Insurance Service Provider of the Year” (SLIM Kantar Peoples Award) for many consecutive years, a direct indicator of strong consumer preference and satisfaction. (dailynews.lk)
• Brand and service rankings: Independent brand valuations and industry awards (Brand Finance, LMD, World Finance and similar publications) rank Ceylinco Life as the top/most valuable life‑insurance brand in Sri Lanka and recognize its service excellence and operational performance. These recognitions are based on market research and customer/reader inputs. (Hirunews.lk)
• Company surveys and digital service: Ceylinco Life reports using internal and independent customer surveys and has invested in digital channels (apps/CRM) to improve policy maintenance and claims servicing — factors that the company cites as improving customer experience. (Frontpage.lk)

Limitations / note:

• Most available measures of “customer rating” are national awards, brand valuations and survey results in Sri Lanka rather than aggregated star ratings on global review platforms. If you want, I can look up specific online review scores (Google Reviews, Facebook, Trustpilot) and recent customer comments for a more granular picture.