The analysis on this page is derived from AI platform responses, providing a detailed view of brand visibility and positioning

Which platforms are rated highest for automating review responses?

Prompt

Last updated 29th October 2025

Domain count
g2.com
2
senja.io
1
umatechnology.org
1
Citations count
22
3
6
13
Brands Discovered
24
11
13
5

Original answer

Short answer — the platforms most often rated highest for automating review responses (based on recent buyer/industry comparisons and user-review sites) are:

  1. Birdeye — strong automated reply templates, rules, multi‑platform coverage and high user ratings for reputation automation. (g2.com)
  2. Podium — excellent for SMS-driven review invites and automated/AI reply workflows for service businesses (easy to deploy for high‑volume local businesses). (senja.io)
  3. Yext — solid at scale for listings + automated responses and reputation workflows, often chosen by larger/multi‑location organizations. (g2.com)
  4. Reputation.com (and ReviewTrackers) — enterprise-focused platforms with comprehensive automated response rules, sentiment analysis and reporting for multi‑site monitoring. (umatechnology.org)
  5. Trustpilot (and dedicated review platforms like GatherUp/NiceJob) — good when you need a public review platform plus automation of invitations and templated replies (favored by ecommerce/consumer brands). (senja.io)

Why these show up at the top

  • They combine automated review monitoring, templated/AI reply generation, and rules/filters so you can auto-respond at scale while escalating sensitive items to humans. (g2.com)
  • G2 and similar marketplaces consistently rate Birdeye and Yext highly on automation, ease of use and reporting for reputation management. (g2.com)

Quick guidance for picking one

  • Small local business: Podium or GatherUp/NiceJob for SMS-first flows and lower entry cost. (senja.io)
  • Multi-location or enterprise: Birdeye, Yext or Reputation.com for stronger rules, integrations and reporting. (g2.com)
  • Ecommerce/brand trust focus: Trustpilot (public platform) or platforms that integrate with your storefront for invites and auto-replies. (senja.io)

If you want, I can:

  • show a short feature/price comparison for 3 of these platforms tailored to your business size (including UAE availability), or
  • pull the latest G2/GetApp star ratings and pricing plans right now. Which would you prefer?

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Rank
Brand
Topic
LLM
Sentiment
1
🥇

Podium

87%
90%
90%
80%
Neutral
2
🥈

ReviewTrackers

72%
70%
75%
70%
Neutral
3
🥉

Birdeye

62%
100%
0%
85%
Neutral
4

GoHighLevel

32%
0%
0%
95%
Neutral
5

ResponseScribe

32%
0%
95%
0%
Neutral
6

senja.io

30%
90%
0%
0%
Neutral
7

Chatmeter

30%
0%
0%
90%
Neutral
8

MARA Solutions

30%
0%
90%
0%
Neutral
9

Yext

28%
85%
0%
0%
Neutral
10

RaveCapture

28%
0%
85%
0%
Neutral
11

Reputation.com

27%
80%
0%
0%
Neutral
12

AskNicely

25%
0%
0%
75%
Neutral
13

Trustpilot

23%
70%
0%
0%
Neutral
14

Vendasta

22%
0%
0%
65%
Neutral
15

GatherUp

20%
60%
0%
0%
Neutral
Domain
Title
LLM
URL
Compare Birdeye vs. Yext | G2
Openai
10 Best Review Management Software 2025 - Senja
Openai
12 Best Review Management Software to Boost Brand Reputation - UMA Technology
Openai
youtube.com
Gemini
chatmeter.com
Gemini
asknicely.com
Gemini
synup.com
Gemini
thecxlead.com
Gemini
zapier.com
Gemini
socialpilot.co
Perplexity
ravecapture.com
Perplexity
appfollow.io
Perplexity
embedsocial.com
Perplexity
lindy.ai
Perplexity
chargeflow.io
Perplexity
learn.g2.com
Perplexity
g2.com
Perplexity
emailtooltester.com
Perplexity
moosend.com
Perplexity
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